Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews mentioned consistently watered down coffee and cold or poorly prepared food.
Cleanliness
Numerous customers noted unsanitary conditions in the dining area and restrooms.
Staff Performance
While some staff members received praise for their friendliness, many others were criticized for being inattentive and unprofessional.
Customer Experience
Overall, the experience was disappointing for many, with several customers expressing frustration over repeated issues.
JL
J L
5 days ago
1.0
If you have to use the cold, hard as rock hashbrowns from the previous day for your 6am customers you do not deserve to be in business. Disgusting location.
KA
Kathy Carter Amundson
Nov 9, 2025
2.0
It's getting more and more expensive to eat there and yet the service and quality has gone downðŸ˜
I only go because my kids want to go.
Not affordable anymore, that is for sure
SS
Syd
Nov 1, 2025
1.0
Don’t waste your time coming to this location. On three separate occasions we have waited over 30 mins in the drive through even if we’re first in the lane. Just sitting there and nobody even acknowledges that we’re there. Management needs to get their ducks in a row.
CH
Cherice Hyland
Oct 24, 2025
1.0
For awhile now, this location has been consistently serving extremely watered down coffee. It seems like they are double/triple brewing their beans. At first I thought I was crazy so I kept giving them a chance, but it has gotten out of hand.
JC
Jeff Chan
Oct 19, 2025
4.0
Ellen always goes above and beyond every single time I visit. Whether I bump into her or just see her in action, she never fails to put a smile on my face 😊 Her genuine care for both her role and the people she serves truly stands out. It's clear she loves what she does, and it makes a big difference to customers like me.
She’s a big reason why we keep coming back to this location, thank you so much, Ellen! 🎉
And a Happy Halloween to the whole team! 👻