Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and untrained.
Cleanliness
Customers consistently reported unsanitary conditions, including dirty tables, overflowing trash, and general lack of cleanliness.
Food Quality
Several customers expressed dissatisfaction with food quality, mentioning cold or poorly prepared items, and concerns about freshness.
Staffing Issues
Many reviews pointed out that the location is often understaffed, leading to long wait times and inadequate service.
JQ
Joy Quinto
Dec 26, 2025
1.0
This is how they service SMALL Fries I was complaining with this the guy who’s in this location this is how they serve. It’s too less you can count how many pcs they put in the bag . So disappointed ! Don’t visit this location !!!
YV
Yer V
Dec 18, 2025
1.0
Very much disappointed in this location. We tried to refill our drinks but their drinking machine was closed. Went to the counter and ask that we need a refill but unfortunately they did not allowed us to. There’s a lot of customers also who wants to have their drinks to be refilled. So annoying
SC
Sabrina Chen
Dec 18, 2025
1.0
Very unprofessional staff.
MR
Matt Ross
Dec 7, 2025
1.0
Sunday lunch 2 people working waiting 45 minutes for an order who made that schedule total failure
JJ
Joyvel
Nov 12, 2025
1.0
The staff put so little french fries in the happy meal, my kid counted the fries and its only 15pcs of fries. So disappointing because we paid the amount but they didn’t mind their servings
What are the regular business hours for McDonald's at 3835 Memorial Drive N.E., Calgary?
McDonald's is open every day from 7:00 AM to 10:00 PM.
Does this McDonald's location have a drive-through service?
No, the drive-through service is closed every day at this location.
Can I order McDonald's for pickup or delivery at this location?
Yes, this restaurant offers both in-store pickup and delivery services.
What meals are served at this McDonald's restaurant?
They serve breakfast, lunch, and dinner.
What payment options are accepted at McDonald's on Memorial Drive?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is the McDonald's at Marlborough Mall family-friendly with a children's menu?
Yes, this McDonald's welcomes families and offers a children's menu.
Does this McDonald's serve coffee and dessert items?
Yes, they serve coffee and dessert items.
Where can I find more information or order online from McDonald's in Marlborough?
You can visit their website https://www.mcdonalds.com/ca or order delivery at https://www4.mcdonalds.ca/mcdeliverycanada/.
What dining options are available for customers at this McDonald's?
Customers can dine in or use takeout and delivery services; curbside pickup and drive-through are not available.
What nearby places can I visit before or after dining at McDonald's in Marlborough Mall?
Nearby places include Photos Unlimited Portrait Studios for photography needs, New York Fries for additional dining options, and the Marlborough Dental Centre for dental care.
How can nearby mobile phone stores like Mobilinq and Tbooth wireless help McDonald's customers?
Customers can conveniently shop for mobile phones or services at Mobilinq and Tbooth wireless located near McDonald's while visiting the mall.
Are there any beauty or wellness salons near McDonald's in Marlborough Mall?
Yes, visitors can access Chatters Salon, Ultracuts barber, and Kurves Brow Bar for beauty and wellness services close to McDonald's.