McDonald's

3.3
2610 reviews
Drive-Thru Curbside McDelivery
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Business Details

1422-17th Ave S.W., Calgary, AB
T2T 0C3, Canada
(403) 245-4154
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1422-17th Ave S.W., Calgary, AB
T2T 0C3, Canada

Hours

Reviews

3.3
2,610 reviews
5 stars
815
4 stars
482
3 stars
476
2 stars
243
1 star
594

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent mistakes with their orders, including receiving incorrect items and missing components.

Customer Service

Feedback highlighted a lack of professionalism and rudeness among staff, with several customers expressing dissatisfaction with their interactions.

Food Quality

Many reviews mentioned poor food quality, including cold and stale items, as well as issues with cleanliness and food preparation.

Service Speed

Customers consistently noted long wait times both in the drive-thru and inside the restaurant, often exacerbated by understaffing.

Location Issues

The presence of homeless individuals and cleanliness concerns around the location were frequently mentioned, impacting the overall dining experience.
  • YK
    Yevhenii Kravchuk
    Jan 4, 2026
    5.0
    Great staff and food, more or less clean bathrooms and an okay surrounding. Somebody has to help the fentanyl users around the restaurant. Or let them in to keep them warm, I’m sure there will be people who’ll buy them food. It’s terrible to see someone freezing and in pain and without any help in a what used to be a developed country
  • EE
    Emily
    Dec 30, 2025
    1.0
    I’m seeing so many of the same reviews that happened to me too! I ordered a mcveggie, and I also confirmed at the end of the order that it was the mcveggie and they confirmed! It was a take out order. I get home and it’s chicken. So disappointed, I’ll never be back to this location.
  • JL
    Jesse L
    Dec 29, 2025
    1.0
    This place is consistent. They frequently forget items. The quality is low even by McDonald's standards. At this point I'm the issue for thinking they could even do the bare minimum.
  • MB
    Maria Bilous
    Dec 26, 2025
    2.0
    I don’t give 5 stars cause of the rude pink haired skinny lady who takes orders in drive thru. I dunno if she’s racist or what but the lack of her etiquette is too much. She told us “I cannot with you guys!” Please train your staff with compassion and etiquette. This is coming from someone who previously works at McDonald’s.
  • DH
    Domingo Hassett
    Dec 24, 2025
    1.0
    This mcdonald's location consistently gets my order wrong. Order a black coffee, received a double double. Order (and pay for) an extra patty on a burger, no extra patty. At this point this location has gotten my order wrong more often then they've gotten it right. How is that acceptable service?
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Frequently Asked Questions About McDonald's

Is McDonald's Mount Roya open 24 hours a day?

Yes, McDonald's at Mount Roya is open 24/7 every day of the week.

What meals are served at this McDonald's location?

This McDonald's serves breakfast, lunch, and dinner.