McDonald's

3.3
2580 reviews
Drive-Thru Curbside McDelivery
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Business Details

1422-17th Ave S.W., Calgary, AB
T2T 0C3, Canada
(403) 245-4154
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1422-17th Ave S.W., Calgary, AB
T2T 0C3, Canada

Hours

Reviews

3.3
2,580 reviews
5 stars
802
4 stars
478
3 stars
472
2 stars
241
1 star
587

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, rude staff, and incorrect orders, leading to frustration and disappointment.

Food Quality

There were numerous complaints about cold, stale, or incorrectly prepared food items, impacting overall satisfaction.

Cleanliness

While some customers noted cleanliness, others mentioned issues with the environment, including the presence of homeless individuals and general disarray.

Staff Performance

Mixed reviews on staff friendliness and professionalism; some employees received praise while others were criticized for poor service.

Drive-Thru Experience

The drive-thru service was often described as slow and problematic, with many customers expressing dissatisfaction with their experiences.
  • BR
    Brandon Richer
    1 day ago
    1.0
    Eating at this mcdonalds is like eating the street food in india. Thats exactly what i think when i think of this place. Not all are bad but this is probably there worst location. Do not reccomend! Stay far away. And why do they always stomp down there buns and put there finger prints all over it? Deffinatly doing that on purpose. I think this mcdonalds needs to be investigated cause no other place is like this in my years of eating out.
  • BM
    Brandon McInnis
    3 days ago
    5.0
    Look it's McDonalds you get what you come for. For a McDonalds, it's clean and the staff are nice. The wait times can be a bit long ordering inside, but I've never had a wrong order yet which is more than I can say for most McDonald's.
  • MA
    matthew a
    Nov 16, 2025
    1.0
    Order a Big Mac and the sauce is dripping out of it. So nasty could hardly eat it. Junior chicken bun was so flat it’s like someone stomped on it before giving it to us. The large fries were only half filled. What a joke.
  • SY
    Serhii Yukolchuk
    Nov 2, 2025
    1.0
    Very disappointed with this McDonald’s on 17th Avenue. The staff are rude and unprofessional. I had to wait for my order 15–20 minutes several times, and once it took 27 minutes just to eat inside the restaurant! They always prioritize drive-thru orders and completely ignore customers inside. What kind of service is that? I live nearby, but now I prefer to drive to the McDonald’s in Killarney on 17th Ave — they treat customers much better there. Management, please take action! Hire more staff and improve the service. This was my last visit to this location — absolutely terrible experience!!!!!
  • PS
    Paul Stoia
    Nov 2, 2025
    1.0
    I have gone here several times and they almost always mess up my order. I order a McDouble with an extra patty and extra onions, pickles and ketchup. 90% of the time they mess it up and one time I was given the bun with just the meat, nothing else. It seems that they have staffing issues and the turn over rate here is huge. I ate there two nights ago and was sick with serious food poisoning. Will Never go here again.
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Frequently Asked Questions About McDonald's

Is McDonald's Mount Roya open 24 hours a day?

Yes, McDonald's at Mount Roya is open 24/7 every day of the week.

What meals are served at this McDonald's location?

This McDonald's serves breakfast, lunch, and dinner.