Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.2
1,706 reviews
5 stars
479
4 stars
381
3 stars
288
2 stars
140
1 star
418
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, both in the drive-thru and inside the restaurant, with many waiting over 10 minutes for their orders.
Cleanliness
Multiple reviews highlighted poor cleanliness standards, with dirty tables, floors, and bathrooms being a common complaint.
Staff Behavior
There were numerous mentions of rude or unprofessional staff behavior, including confrontational attitudes and poor communication.
Food Quality
Customers expressed dissatisfaction with food quality, noting cold or improperly prepared items, including raw food and incorrect orders.
Management Issues
Several reviews pointed to poor management practices, including inadequate staffing and failure to address customer complaints effectively.
- SKSneh KashyapNov 15, 20251.0I was in drive thru and had to wait 27 minutes to get my food.I got late from my work and there was no communication on staff side to let customers know what was going on and when I asked the staff what's the matter, the guy at the window was smiling and just said sorry, and the lady whp gave my food simply said it's not their fault with attitude. Who is at fault then? At least let customers know if your system is having issues so they can decide if they want to wait or leave.Disgusting service.
- CPChantal PickitNov 11, 20252.0They need to review their fry procedures. Fries hanging over the deep fry. Not using the entire salt portion. Fries sitting in boxes for longer than their quality time. Soggy fries going out. During a busy time you'd think they'd be fresher, very disappointing. The staff, however, are very nice.
- LLLex LutherNov 7, 20251.0Don't eat McDonald's often. But I order the same thing every time, and order an extra patty on my burger. 5 straight times now they've charged me for it but not put it on there. Kinda comical at this point. I'll update to see how long the streak goes!
- TDTroy DobranskiNov 7, 20251.0Ordered $10 worth of food with 3 burritos, and a coffee. Drove away to my destination and only have 2 burritos and no salsa (said they were out of salsa, gave me ketchup instead). Tried to complain in the app and it wont load. They also didn't stick the reciept to the bag, but I have that in my email for reference. Very disappointed. Will not return.
- SSSharonOct 28, 20251.0Worst location ever. Staff has terrible communication issues. It is so hard to get your order right when people don't even know how to communicate. McDonald's has lowered the standards of service and people they hire. Everytime I visit here it is always a terrible visit. Make sure you do your work right at least. Moreover, the staff uses their phone, airpods and make food with out even washing their hands, TERIBBLE. I saw some of them munching on fries straight from where they keep fries, and you guys serve the same food you are touching. You people need to work on yourselves. Disgusting.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 5326 - 72nd Ave SE, Calgary?
McDonald's is open 24 hours a day, 7 days a week, including all holidays.
Does McDonald's offer delivery services?
Yes, McDonald's offers delivery services 24/7.
Is there a drive-through available at this McDonald's location?
Yes, there is a drive-through at this McDonald's location open 24/7.
What types of meals can I expect at this McDonald's?
McDonald's serves breakfast, lunch, and dinner meals.
What payment options are accepted at this McDonald's?
Accepted payment options include American Express, Cash, Discover, Mastercard, and Visa.
Is this McDonald's location family-friendly and suitable for children?
Yes, this McDonald's welcomes families and children and offers a children's menu.
Can I order McDonald's food through a mobile app?
Yes, you can order using the My McD’s App available for both Android and iOS devices.
What other fast food restaurants are near this McDonald's?
Nearby fast food options include A&W Canada and Edo Japan, offering burger and sushi options respectively, giving customers more dining choices in the area.
Are there any nearby entertainment spots close to McDonald's?
Yes, The Locked Room escape rooms provide an exciting entertainment option nearby for visitors before or after their meal.
What other dining options are around McDonald's?
Nearby dining options include Rise N' Shine Breakfast Place and Wonton King, offering Filipino breakfast and Chinese cuisine respectively, perfect for exploring diverse tastes in the area.