Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Many customers reported that the restaurant was dirty and poorly maintained, raising concerns about hygiene.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Safety Concerns
Several reviews mentioned feeling unsafe due to the presence of homeless individuals and social disorder in the area.
Food Quality
While some customers enjoyed the food, others reported issues with freshness and quality, particularly with items being stale or improperly prepared.
SW
Sydney Wolny
4 days ago
5.0
Every single time I've dined in or went through the drive thru my order has been perfect. Best McDonalds in the city I've ever eaten at. This meal was extra special. Ordered table service and when the food came it was perfect and the presentation was done with care as shown in the photo. Only 1 fry fell out in the bag which is unheard of. Mcdouble was perfect. Mcflurry was perfect as well. No notes. Shout out to the manager, he works so hard and runs a well oiled machine!
DD
D'vine Diner
Dec 24, 2025
1.0
I was served a 3 day old fruit and fiber muffin it took them 15 minutes to bring out a medium hot chocolate. And I was the only customer in the building, with one homeless gentle man seated by the windows
This worker should be retrain and all the flip-flops supervisors should be cleaning toilets
Because they cannot be managers
SB
Shane Bishop
Dec 23, 2025
1.0
Had to clarify everything and they still messed it up so after the second clarification I made sure to let them know I’m using the app for a discount and she said she’ll process it at the window. Some Indian lady with a really strong attitude and disrespectful demeanor. She couldn’t do her job right either because multiple specifications were missing on a 3 specification order, also was charged the wrong price since she said to bad on processing the deal, super ignorant, they need new workers asap. I’ve been here multiple times and genuinely think I’ve gotten more messed up orders then proper ones.
YY
Young
Dec 19, 2025
1.0
I just went through the drive-through, and my car is not crazy low or anything . However, it scraped the entire way through because the drive-through was not shoveled before the snowfall last night. The snow froze and created deep ruts, which caused the damage. I would appreciate this being addressed and fixed.
QD
Quinn Duquette
Dec 18, 2025
1.0
The incompetence of the workers at this restaurant is genuinely on a hole new level. I tell them im allergic to an topping and to not put it on my sandwich, on the package it says I shouldn't and I open it up and look inside and there it is. The level of either apathy or incompetence hurts me. Genuinely who hires the people who work here its honestly insane. If you value what you eat and where you spend your money go to another McDonald's or another fast food place but save your money and avoid this one because they will mess your order up
What are the operating hours of McDonald's at 3611 17th Avenue S.W., Calgary?
McDonald's is open 24 hours a day, seven days a week, from 00:00 to 23:59 daily.
Does this McDonald's location offer drive-through service?
Yes, the McDonald's at 3611 17th Avenue S.W. has a drive-through that operates 24/7.
Can I get delivery from this McDonald's location?
Yes, delivery service is available 24 hours a day, every day.
Is in-store pickup available at this McDonald's?
Yes, in-store pickup is offered at this location.
What payment options are accepted at this McDonald's?
Payments can be made using American Express, Cash, Discover, MasterCard, and Visa.
Does McDonald's at this location serve breakfast, lunch, and dinner?
Yes, they serve breakfast, lunch, and dinner meals.
Is there a mobile app I can use to order from this McDonald's?
Yes, you can use the My McD’s app available on both Android and iOS platforms.
What nearby dining options are available around McDonald's at 3611 17th Avenue S.W.?
Nearby dining options include Chili Club Thai House, Bow Bulgogi House (Korean cuisine), Little Lebanon Pita Pies & Donair, Greco's Pizza, and Subway, offering diverse culinary choices before or after your visit.
Are there any nearby beauty and wellness services close to this McDonald's?
Yes, PINK Nail Spa and Beauty, LYNN Nailspa & Beauty, and Avenue Barbers are nearby for nail and hair care services.
What other services or shops can I find near this McDonald's?
Near McDonald's, there are several services and shops including Link Insurance Agency Inc. Glenbrook Branch, MBH Accounting and Tax Services, Solar YYC energy solutions, and E-Mart supermarket for convenient shopping and professional needs.