Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.5
2,812 reviews
5 stars
923
4 stars
683
3 stars
493
2 stars
203
1 star
510
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff are praised for friendliness while others are criticized for rudeness and poor communication.
Food Quality
Inconsistent food quality reported, with some customers receiving cold or incorrect orders, while others enjoyed their meals.
Cleanliness
Concerns raised about cleanliness, particularly in bathrooms and dining areas, with reports of unsanitary conditions.
Service Speed
Frequent complaints about slow service, especially in the drive-thru, with long wait times reported.
Atmosphere
The location is affected by social issues in the area, leading to a mixed atmosphere with some customers feeling uncomfortable.
- CAChan Aaron2 days ago1.0I am extremely frustrated with the service at this McDonald’s location. Every single time I place a mobile order at approximately 3:00 a.m., the order goes through successfully. Yet when I arrive at the drive-thru, the staff tell me they are closed and ask me to cancel the order myself. This behavior is irresponsible and unacceptable. It feels like the staff are simply lazy and unwilling to do business, while customers are left wasting time and effort. If the store is closed, mobile orders should not be accepted. This situation needs immediate attention.
- ACAuto Credit CanadaJan 4, 20264.0Better since they did an overhaul of the interior. However, we did just go here today and tried their new burger. Barely any sauce and fries had hardly any salt. So food can be a hit or a miss depending on the day.
- MIMadison IampenJan 3, 20261.0I hadn't eaten anything all day so I ordered a double big mac for delivery big mistake I should hav just made something myself because I got really bad food poisoning. Never had a issue with this McDonald's but obviously there's some underlying issues. Do better McDonald's seriously
- JJJamayne JohnsonDec 26, 20251.0I ordered. And when my number was called I said “may I have some ketchup please?” And the chubby Asian lady that dropped my order off (while still walking away) glanced back and just pointed. I said “excuse me? Some ketchup please.” And she just pointed and then I realized she was pointing to the ketchup reservoir behind the counter in their workspace. You want me to come back and make my fries too? I said “miss im not going to go into your workspace, just hand me the ketchup please.” And she gave a dirty look like I asked something above and beyond the scope of her job. Wild behaviour.
- JLJen LoweDec 25, 20255.0I was honestly surprised and disappointed to read so many negative reviews about this McDonald’s. I have been going to this Macleod Trail location for many years, and my experiences have consistently been positive. Like many inner-city locations, this restaurant is impacted by broader social issues in the surrounding area, including people experiencing homelessness and addiction. That is not something the staff can control, and it should not be held against them. The employees here work hard, remain polite, and do their best in situations that are often challenging. They deserve compassion and respect, not blame. The restaurant itself is well run given the circumstances, and I will continue to support this location. A little empathy goes a long way — especially for frontline staff who show up every day and do their jobs professionally.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 3912 MacLeod Trail S.E., Calgary?
McDonald's at this location is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, delivery is available 24/7 at this McDonald's location.
Can I use the drive-through at McDonald's anytime?
Yes, the drive-through is open 24 hours every day at this McDonald's.
What meals are served at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner.
What types of payment does McDonald's accept?
Payments can be made using American Express, Cash, Discover, MasterCard, and Visa.
Is there casual attire recommended when visiting this McDonald's?
Casual attire is suitable for visiting this McDonald's location.
Which nearby parking option is available for customers visiting McDonald's?
Customers can use Parking Indigo Calgary - C353 - Macleod Professional Centre nearby for convenient parking.
Are there health and beauty services near McDonald's where I could visit before or after my meal?
Yes, nearby places include Eden Salon, YYC Injectionist, New Canvas Tattoo Removal, and Mane Muse Hair & Co for beauty and spa services.
Where can I find automotive services close to McDonald's on MacLeod Trail?
Nearby automotive services include Macleod Trail Autobody Ltd, House Of Cars used car dealer, and The Fast Lane used car dealer.
Is there a nearby place to grab coffee or dessert after visiting McDonald's?
While McDonald's serves coffee and dessert, you can explore other nearby options like local cafes or coffee shops in the area if desired.