McDonald's

3.5
2789 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
3912 MacLeod Trail S.E., Calgary, AB
T2G 2R5, Canada

Hours

Reviews

3.5
2,789 reviews
5 stars
911
4 stars
680
3 stars
491
2 stars
203
1 star
504

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty bathrooms and tables.

Service Quality

Service experiences varied widely, with some customers praising friendly staff while others reported rudeness and poor customer service.

Order Accuracy

Numerous complaints about incorrect orders and missing items, leading to frustration among customers.

Food Quality

Food quality was inconsistent, with some customers receiving cold or poorly prepared items.

Wait Times

Long wait times were frequently mentioned, particularly in the drive-thru, leading to dissatisfaction.
  • EJ
    Endri Jen
    1 day ago
    1.0
    I picked up my order this morning 9:10-9:20 am (order # 2597) The girl who took the order does not understand English or deliberately mocks the customers. I had to dictate the order number 3 times and the first two she opened a new order and added incomprehensible positions. When I drove up to the window to pick up the order she laughed in my face and discussed it with another employee. Not the best morning experience that will leave an impression of this place and in general about the envy of McDonald's.
  • AB
    Amjad Butt
    Nov 9, 2025
    1.0
    Today I went to McDonald's to pick up my order at 6 pm and it took a long time. Despite my repeated requests, this Filipina girl gave me the order again, after I had made a mistake, she also gave me a thumbs down because I had asked her repeatedly. Now she wants everyone who comes upstairs to skip the food to do the same. This girl often does the same thing. So the owner should be a little strict with these people. The customers like us too. We don't care about these things, but they are not ashamed.😡😡???
  • BA
    Brandon Al-Shaikh
    Nov 4, 2025
    1.0
    Most disgusting McDonald's I've ever been to. A homeless man sleeping on the floor. The washroom is disgusting, I was disgusted and left. How do you let a homeless man sleep on the floor and not even see it. You don't check the washrooms to make sure there clean, tidy, and safe for customers. Absolutely disgusted and never coming back to this Mcdonalds.
  • JB
    jake browne
    Nov 2, 2025
    1.0
    BRODY - Terrible experience. The employee named Brody was unbelievably rude and arrogant, completely lacking basic manners and respect for customers. I’ve never been treated this poorly at a McDonald’s before. The attitude was unacceptable, and McDonald’s really needs to do a better job training their staff. Very disappointed. Brody lacked basic etiquettes and manners.
  • BF
    Blair Friis
    Oct 27, 2025
    1.0
    I get to the drive thru to order and before I even get a chance to order there is homeless drug addicts banging on my window for food or change. After that fiasco I move quickly up to the window to pay. Great speed and efficiency. THE FOOD IS GARBAGE. My muffins are rock hard clearly days old. The breakfast sandwiches were not what I ordered… being efficient is good. Get the order right or it’s meaningless. I go here every morning. Not anymore. If I wouldn’t have made me late for work I would have returned every bit of it. Do better. Or at least hire people who care.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3912 MacLeod Trail S.E., Calgary?

McDonald's at this location is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 at this McDonald's location.