Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and unresponsive management.
Cleanliness
Many customers noted unsanitary conditions in the restaurant and bathrooms, with complaints about dirty tables and lack of maintenance.
Order Accuracy
Frequent issues with incorrect orders and missing items were reported, leading to customer frustration.
Food Quality
While some customers enjoyed the food, there were complaints about cold meals and improperly prepared items.
Staff Professionalism
Several reviews mentioned unprofessional behavior from staff, particularly during late hours, impacting the overall customer experience.
IK
Imran Kanji
2 days ago
1.0
McDonalds Saddletowne Circle has been consistently disappointing. (It should have been a Burger King)...They frequently mess up orders, so I strongly recommend double checking everything before you leave the drive thru or the restaurant. The burgers and wraps are often poorly made, cold, or taste like they have been sitting out for a while. Just ask for everything to be made fresh and wait outside for your pickup and still double check your order
If you go, always ask for fresh fries, otherwise you will usually end up with soggy and overly seasoned ones. Honestly, it is worth driving a little further to the next McDonalds where they actually pay attention to quality and accuracy. This location really needs improvement. Management needs to really talk to there supervision or supervisor staff.
AW
Angela Mary W
Nov 8, 2025
1.0
This specific location treats three creams as one. And it happened repeatedly
I ordered three cream - they gave me less than one.
If you go to any other restaurants- McDonald’s tim Hortons etc, never had issues. Just this one. Very strange.
AB
Alix B
Oct 31, 2025
1.0
Never got her name but whoever is working as manager (who answer phones at 3am) is the absolute worst. She won't even fix our issue. We got the wrong order and she just hung up the first time we called. Now we are being ignored.
Horrible customer service!
BB
Brent
Oct 31, 2025
1.0
Oct 31 @ 03:12
Whoever answered the phone just hung up on me and is now ignoring my calls.
My order was wrong. She just doesnt want to fix it.
I will never order again from this location and will make sure my friends and family don't either. What a shame.
MF
Miss HazyDaisy (F1ggyBoo)
Oct 27, 2025
1.0
You guys, if you're going to be charging $2.50 for a single hash brown then you got to make sure you put it in the damn bag. It's not that hard.. the two times that I have not checked my bag before leaving the parking lot you guys have missed items. Today was a hash brown. Can you guys start double-checking your own bags please?
What are the operating hours of McDonald's in Calgary, AB?
McDonald's in Calgary is open 24 hours a day, every day of the week.
Does this McDonald's location offer drive-through service?
Yes, the McDonald's location offers drive-through service 24/7.
Can I get delivery from this McDonald's restaurant?
Yes, delivery service is available 24 hours a day, seven days a week at this location.
Is in-store pickup available at this McDonald's?
Yes, in-store pickup service is available at this McDonald's.
What meals are served at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, cash, Discover, Mastercard, and Visa.
Is this McDonald's family friendly?
Yes, this McDonald's welcomes families and children, and it has a children's menu available.
Are there any convenient banks or ATMs near McDonald's at 6820 - 4th St N.W., Calgary?
Yes, Scotiabank ATM is located nearby, making it easy for customers to access banking services before or after their visit.
What nearby convenience stores or gas stations can customers visit near McDonald's?
Customers can find several 7-Eleven stores, Waypoint Convenience, Esso Canada, and Mobil gas stations near McDonald's, ideal for quick stops before or after dining.
Are there any schools close to this McDonald's location?
Yes, John G. Diefenbaker High School, Sir John A. Macdonald School, and The Chinese Academy are nearby schools, which might make this McDonald's a convenient dining option for students and parents.