Customer experiences with service quality are mixed, with some praising friendly staff while others report slow service and incorrect orders.
Food Quality
Food quality is inconsistent, with reports of cold items, incorrect orders, and poorly made meals, leading to customer dissatisfaction.
Cleanliness
The restaurant is generally noted for its cleanliness, with some customers appreciating the renovated space and play area.
Staff Performance
While some staff members receive high praise for their friendliness and helpfulness, others are criticized for poor customer service and lack of attention.
Drive-Thru Efficiency
Drive-thru service is often slow, with multiple customers reporting long wait times and incorrect orders.
AA
Ankit Acharya
3 days ago
1.0
After wait for 5 min on drive through get cold hot chocolate. Very poor customer service.
KP
Keith P
4 days ago
4.0
Typical McDonald's, food is always fast but not really super fresh,(6.5/10) fries are almost always warm, not HOT, so most likely sitting in the heater for a bit. 8/10 times my order is filled correctly. Staff here are usually (9/10) friendly and polite.
FW
Frazer Wilde
6 days ago
5.0
This McDonald's has some of the best service I've ever had. There was a small mistake on my order, which was no big deal, and they went over and above to fix it and were so nice about it. I talked to several people throughout the 2 visits and they were all very pleasant to work with.
Thank you!
LL
lynyrddeville
Nov 7, 2025
4.0
I saw an accusationsl video a few weeks back claiming My cDonalds was serving up burgers with human meat in them. That makes me think too much, and I get rather queezy. The rumour is probably not true, so I guess I was queezy because the MC Double was made from suspect meat. Yeeech
AV
Adriana Velas
Oct 25, 2025
1.0
Today I came to this McDonald’s and ordered a hot chocolate. The lady at the counter told me they didn’t have it (she was everything but nice, by the way). Later, I ordered it through the McDonald’s app, and it was available. When I mentioned this to another employee, instead of apologizing, she spoke to me in a rude way and kept defending her coworker. They really don’t know how to talk to customers.
What are the operating hours of McDonald's at 3660 12th Avenue NE, Calgary?
McDonald's at 3660 12th Avenue NE, Calgary is open 24 hours a day, seven days a week, with main hours from 00:00 to 23:59 each day.
What time does the McDonald's drive-through operate?
The drive-through is open 24/7, from 00:00 to 23:59 every day of the week.
Can I get food delivery from McDonald's at this location all day?
Yes, McDonald's offers delivery services 24 hours a day, 7 days a week.
Does McDonald's offer in-store pickup and delivery services?
Yes, customers can choose from in-store pickup and delivery services at this McDonald's location.
What meals are served at this McDonald's location?
This McDonald's serves breakfast, lunch, and dinner, covering a variety of meal options throughout the day.
What are the available payment options at this McDonald's?
Customers can pay using American Express, Cash, Discover, MasterCard, and Visa.
Is this McDonald's family-friendly and does it have a children's menu?
Yes, McDonald's welcomes families and children, and offers a children's menu as well.
Which nearby fast food restaurants can I visit before or after eating at McDonald's?
Nearby fast food options include A&W Canada, Jollibee, Lemongrass Kitchen, and another McDonald's Canada location, providing a variety of dining choices in the area.
Where can I find automotive services near McDonald's?
Nearby automotive services include Shoab Baloch, Kaizen Automotive Group, CMP Body Shop, CMP Automotive, and Calgary Motor Products Co. Ltd, convenient for car sales, repairs, and parts.
Are there any convenient stores or pharmacies close to this McDonald's location?
Yes, Fabs Convenience Store and Pharmasave Pacific Place and Travel Clinic are located nearby, perfect for quick shopping or pharmaceutical needs.