Many customers reported slow service, especially during busy hours, with some waiting over 20 minutes for their orders.
Order Accuracy
There were numerous complaints about incorrect orders being served, with customers frequently receiving the wrong items.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for poor customer service and lack of attention.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold items, poorly made meals, and inconsistent taste.
Cleanliness
The restaurant was noted for being clean and well-maintained, although some reviews mentioned issues with cleanliness during busy times.
BL
Bob Loblaw
Jan 5, 2026
4.0
I used the app, walked in 5 minutes later, and picked up my order.
GK
Gurmanvir Kaur
Jan 4, 2026
5.0
Matthew is an outstanding McDonald’s crew member. He is always friendly, professional, and welcoming, which makes every visit a great experience. He works quickly and efficiently, even during busy hours, while maintaining accuracy and a positive attitude. Matthew clearly cares about customer satisfaction and is a great team player who represents McDonald’s values extremely well. His excellent service truly makes a difference, and he deserves recognition for his hard work and dedication.
MT
Manjeet Tung
Dec 31, 2025
1.0
Morning service very slow 5min wait in order and 10 min wait on body coming my 17$ order there my break done
AA
Ahmad Amari
Dec 16, 2025
5.0
Had a great experience with this store. I had a mistake with my order and they fixed it right away!
KM
Krystel Manalo
Dec 7, 2025
1.0
Ohmy gosh im so disappointed to McDonald’s, cuz i ordered 2 happy meals with fries and they didn’t put any fries on my happy meal like??? What are you guys doing im paying for my food and y’all didn’t even give me the food that i ordered but all good. I just dont recommend this store!
What are the operating hours of McDonald's at 3660 12th Avenue NE, Calgary?
McDonald's at 3660 12th Avenue NE, Calgary is open 24 hours a day, seven days a week, with main hours from 00:00 to 23:59 each day.
What time does the McDonald's drive-through operate?
The drive-through is open 24/7, from 00:00 to 23:59 every day of the week.
Can I get food delivery from McDonald's at this location all day?
Yes, McDonald's offers delivery services 24 hours a day, 7 days a week.
Does McDonald's offer in-store pickup and delivery services?
Yes, customers can choose from in-store pickup and delivery services at this McDonald's location.
What meals are served at this McDonald's location?
This McDonald's serves breakfast, lunch, and dinner, covering a variety of meal options throughout the day.
What are the available payment options at this McDonald's?
Customers can pay using American Express, Cash, Discover, MasterCard, and Visa.
Is this McDonald's family-friendly and does it have a children's menu?
Yes, McDonald's welcomes families and children, and offers a children's menu as well.
Which nearby fast food restaurants can I visit before or after eating at McDonald's?
Nearby fast food options include A&W Canada, Jollibee, Lemongrass Kitchen, and another McDonald's Canada location, providing a variety of dining choices in the area.
Where can I find automotive services near McDonald's?
Nearby automotive services include Shoab Baloch, Kaizen Automotive Group, CMP Body Shop, CMP Automotive, and Calgary Motor Products Co. Ltd, convenient for car sales, repairs, and parts.
Are there any convenient stores or pharmacies close to this McDonald's location?
Yes, Fabs Convenience Store and Pharmasave Pacific Place and Travel Clinic are located nearby, perfect for quick shopping or pharmaceutical needs.