Customers consistently reported long wait times in the drive-thru and for in-store orders, often exceeding 20 minutes.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.
Staff Behavior
Feedback indicated a mix of positive and negative experiences with staff, with some customers noting rudeness and lack of professionalism.
Cleanliness
Several customers expressed concerns about the cleanliness of the restaurant, particularly the bathrooms.
Customer Experience
While some customers had positive experiences with friendly staff, many others reported frustration with order accuracy and service quality.
PC
Pavitar Chahal
Nov 15, 2025
2.0
Hit or miss, more often miss.
The service after 11 PM is awful, for a 24 hr location it doesn’t feel like it. Sat in drive thru for almost an 1hr…. Not worth coming to in the evening. I’d stay away.
NP
Nevaeh Power
Nov 13, 2025
5.0
Nazia
Was so much help we had a very bad order the other night we called in just to ask for fresh food but she made our night she corrected our order and was super empathetic what amazing customer service I got from her she deserves a raise by how professional she acted and dealt with the situation honestly i barely ever come across good customer service but this was just needed to be told props too you!!
II
Igor Igor
Nov 9, 2025
5.0
One of my favorite mcdonalds in Calgary. Clean and quieter than others.
BM
Bailey MacDonald
Nov 2, 2025
2.0
Waited a good 40 minutes in the drive thru, stuck. Was late coming back from my break at work.
AD
Ann DiPasquale
Oct 30, 2025
2.0
McDonald's has timers for every aspect of their cooking process. They ring constantly and the employees get immune but it ruins the dining experience for the customers.
What are the operating hours of McDonald's at 20 Riverglen Drive S.E., Calgary?
McDonald's is open 24 hours a day, 7 days a week.
Does McDonald's at this location offer delivery and pickup services?
Yes, McDonald's offers both in-store pickup and delivery services at this location.
Is there a drive-thru available at McDonald's Riverbend?
Yes, there is a 24/7 drive-thru service available at this McDonald's location.
What payment methods are accepted at McDonald's Riverbend?
McDonald's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does McDonald's Riverbend serve breakfast, lunch, and dinner?
Yes, McDonald's serves breakfast, lunch, and dinner at this location.
What type of attire is recommended when visiting McDonald's Riverbend?
Casual attire is appropriate for visiting this McDonald's location.
Are families and children welcome at McDonald's?
Yes, McDonald's welcomes families and children and also offers a children's menu.
Can I get coffee and late-night food at McDonald's Riverbend?
Yes, McDonald's serves coffee and late-night food at this location.
Which nearby facilities can help customers before or after visiting McDonald's Riverbend?
Customers can visit nearby places like Riverbend Dental Health for dental care, Snap! Fitness Facility for a workout, or Azalea Nail Boutique for beauty treatments.
Are there nearby dining options around McDonald's Riverbend?
Yes, nearby dining options include Pita Grill - Riverbend offering Mediterranean food, The Station Pub and Grill, and Papa Johns Pizza for fast food and pizza.