Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.3
1,875 reviews
5 stars
561
4 stars
434
3 stars
329
2 stars
160
1 star
391
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.
Staff Attitude
Feedback varied on staff friendliness, with some praising helpful employees while others described them as rude or dismissive.
Food Quality
Several reviews mentioned issues with food quality, including cold or stale items, incorrect orders, and poor presentation.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some customers noting dirty tables and unsanitary conditions.
Management Issues
There were complaints about poor management decisions, particularly regarding staffing levels and operational efficiency.
- TRTiffany RitzJan 3, 20261.0I experienced a horrible customer with this location. Essentially, I waited nearly an hour for an Uber Eats order before receiving a call to notify me that McDonald’s would be unable to fulfill my order, as they had stopped serving dinner and had moved into breakfast operations. I was then informed that breakfast would be my only option and was pressured into trying change my order. I responded and told them I didn’t want breakfast, and politely asked the employee at McDonald’s to cancel my order. The employee then responded telling me there is no option to cancel, and then when silent. After some weird and awkward pauses, I politely asked them again to cancel my order and proceeded to end the call. Later, the Uber driver called me back saying that McDonald’s was refusing to cancel the order and as such he begged me to cancel the order, so he could leave. I told him I didn’t want to cancel because I didn’t want to be charged, but he and the McDonald’s were adamant that it was the only way everything would be resolved. Long story short, I ended up cancelling the order, so this poor Uber driver could leave and still be compensated, but sadly, I’m out $15 for an order I never received. Plus, all the time I’ve waisted trying to deal with this horrible customer experience. Essentially, I’m just saddened that this error had to fall on the customers shoulders.
- ASARVINDER SINGHDec 25, 20251.0Very lazy staff I waited for 20 minutes only for 2 junior
- DADanny AcostaDec 21, 20251.0I read the review from a week ago about a cold restaurant. Well, I can confirm that their HVAC system is still down. Instead of keeping the system off, management in their infinite wisdom decided to keep the system on and blow cold air into the dining area. Making not only the employees cold but the customer as well. Then telling me that they are at the mercy of the HVAC technician. Sounds like poor management prioritizing profits over people.
- RSRiley SmithDec 21, 20251.0Probably the worst McDonald's in the city. The service is so slow and brutal.
- CBCas BullisDec 13, 20255.0Your staff is great but it is FREEZING in here. Why is it so cold? Why is the staff room ice cold too? Treat your staff better.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 20 Riverglen Drive S.E., Calgary?
McDonald's is open 24 hours a day, 7 days a week.
Does McDonald's at this location offer delivery and pickup services?
Yes, McDonald's offers both in-store pickup and delivery services at this location.
Is there a drive-thru available at McDonald's Riverbend?
Yes, there is a 24/7 drive-thru service available at this McDonald's location.
What payment methods are accepted at McDonald's Riverbend?
McDonald's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does McDonald's Riverbend serve breakfast, lunch, and dinner?
Yes, McDonald's serves breakfast, lunch, and dinner at this location.
What type of attire is recommended when visiting McDonald's Riverbend?
Casual attire is appropriate for visiting this McDonald's location.
Are families and children welcome at McDonald's?
Yes, McDonald's welcomes families and children and also offers a children's menu.
Can I get coffee and late-night food at McDonald's Riverbend?
Yes, McDonald's serves coffee and late-night food at this location.
Which nearby facilities can help customers before or after visiting McDonald's Riverbend?
Customers can visit nearby places like Riverbend Dental Health for dental care, Snap! Fitness Facility for a workout, or Azalea Nail Boutique for beauty treatments.
Are there nearby dining options around McDonald's Riverbend?
Yes, nearby dining options include Pita Grill - Riverbend offering Mediterranean food, The Station Pub and Grill, and Papa Johns Pizza for fast food and pizza.