Numerous customers reported slow service, incorrect orders, and rude staff, leading to a consistently negative experience.
Food Quality
Feedback indicated a mix of experiences with food quality, including complaints about cold fries, raw burgers, and unsanitary conditions.
Cleanliness
While some reviews noted clean bathrooms and dining areas, others highlighted significant cleanliness issues, including dirty tables and poor hygiene.
Customer Experience
Many customers expressed frustration with the overall customer experience, citing lost orders, long wait times, and lack of proper training among staff.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with friendly staff and fresh food, indicating that service can vary significantly.
J9
Jan 96
5 days ago
1.0
The girl at the front counter gave me the wrong change her name is Marley, I gave her a 50$ for my junior meal that was 9 dollars and she only gave me 30$ instead of 40$ they took 10$ from me🥲 get better people at the front counter pls
II
IanMcC
5 days ago
1.0
As all McDonald's are now doing-your order disappears from the screen as if it was fulfilled but it isn't even close to being ready. Than another 15 minute wait for one Filet o Fish? Ridiculous.
LL
Lay
Nov 11, 2025
1.0
I ordered 2 happy meals for my kids and their claiming I only paid for 1 and told me I had to pay again for another one, I’m a single mom with 3 kids and they had to share that. With this economy it’s so hard as it is, and I still paid for the other one when I could have had 3 for all 3 kids.
BB
Ben Ben
Nov 9, 2025
3.0
Got food poisoning from the nuggets about a month ago!
ER
Evan Ratzlaff
Oct 13, 2025
2.0
I ordered one breakfast sandwich and a small coffee. The sandwich came quick but I was waiting 20 minutes for the small coffee. The staff said they would get me one and I watched them make a few orders before asking where mine was. when they finally figured it out the coffee was just sitting behind the counter no longer hot.
Bathrooms were clean but the service was pretty bad.
What are the operating hours for McDonald's in Brooks?
McDonald's in Brooks is open 24 hours a day, seven days a week.
Does McDonald's in Brooks offer delivery services?
Delivery is not offered at this McDonald's location, but in-store pickup is available.
Is there a drive-through service available at McDonald's in Brooks?
Yes, the McDonald's in Brooks offers a 24/7 drive-through service.
What types of meals are served at McDonald's in Brooks?
This McDonald's serves breakfast, lunch, and dinner.
What payment options does McDonald's in Brooks accept?
McDonald's in Brooks accepts American Express, Cash, Discover, MasterCard, and Visa.
Is the McDonald's in Brooks family-friendly and does it have a children's menu?
Yes, the McDonald's welcomes families and offers a children's menu.
Are there any nearby restaurants where I can dine after visiting McDonald's in Brooks?
Yes, nearby dining options include Montana's BBQ, Boston Pizza, and Tim Hortons, offering a variety of cuisines and atmospheres.
How can I plan my visit using nearby transportation options around McDonald's in Brooks?
Greyhound Canada, a nearby transportation service, can help you plan your travel to or from McDonald's in Brooks.
Can I find convenience stores near McDonald's in Brooks for additional shopping needs?
Yes, nearby convenience stores include Red Basket, Localcoin Bitcoin ATM at Red Basket Food Store, Husky, and Shell gas stations which also offer convenience items.
Is there nearby accommodation if I plan to stay overnight near McDonald's in Brooks?
Yes, nearby hotels include Canalta Hotel Brooks, Ramada by Wyndham Brooks, and Super 8 Motel, offering convenient lodging options.