McDonald's

3.2
1238 reviews
Drive-Thru Curbside
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Business Details

1404 2nd Street West, Brooks, AB
T1R 1C3, Canada
(403) 362-7918
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1404 2nd Street West, Brooks, AB
T1R 1C3, Canada

Hours

Reviews

3.2
1,238 reviews
5 stars
354
4 stars
242
3 stars
194
2 stars
141
1 star
307

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, leading to a frustrating experience.

Food Quality

Many reviews mentioned cold food, wrong items, and even food safety concerns, such as food poisoning.

Cleanliness

While some customers noted clean bathrooms, others reported dirty conditions and unsanitary food handling.

Positive Experiences

A few customers had positive experiences with friendly staff and fresh food, highlighting that not all visits were negative.
  • DD
    David D
    4 days ago
    5.0
    Friendly staff. Just like other fast food places, overpriced food and not greatest quality food
  • TD
    Tyler Deutscher
    Dec 1, 2025
    1.0
    Walked in and made an order on the kiosk. After seeing my code come up and get my receipt I waited for my food to be made. They were taking longer than usual which is fine. They ended up serving my number to make their times look better than they were doing. I then watched them take my order than hand it off to the drive thru window. I was tee sure if I was correct but right after a woman came in with my bag that had my order number on it and complained about the wrong food. They then gave her, her correct order and re bagged my food. When I got my food I took it out to my car and the food was quite cold. Very unhappy with the service here.
  • J9
    Jan 96
    Nov 19, 2025
    1.0
    The girl at the front counter gave me the wrong change her name is Marley, I gave her a 50$ for my junior meal that was 9 dollars and she only gave me 30$ instead of 40$ they took 10$ from me🥲 get better people at the front counter pls
  • II
    IanMcC
    Nov 19, 2025
    1.0
    As all McDonald's are now doing-your order disappears from the screen as if it was fulfilled but it isn't even close to being ready. Than another 15 minute wait for one Filet o Fish? Ridiculous.
  • LL
    Lay
    Nov 11, 2025
    1.0
    I ordered 2 happy meals for my kids and their claiming I only paid for 1 and told me I had to pay again for another one, I’m a single mom with 3 kids and they had to share that. With this economy it’s so hard as it is, and I still paid for the other one when I could have had 3 for all 3 kids.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Brooks?

McDonald's in Brooks is open 24 hours a day, seven days a week.

Does McDonald's in Brooks offer delivery services?

Delivery is not offered at this McDonald's location, but in-store pickup is available.