First Interstate Bank

3.2
20 reviews
Exterior image of First Interstate Bank in Laramie, Wyoming.

About

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First Interstate Bank in Laramie, WY offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Laramie branch will help you reach your goals. First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home. Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

First Interstate Bank
221 East Ivinson Avenue, Laramie, WY
82070, United States

Hours

Reviews

3.1
20 reviews
5 stars
9
4 stars
2
3 stars
0
2 stars
1
1 star
8
  • KK
    Kevin Krouch
    Jul 28, 2023
    4.0
    Been a member for 24 years and they have always been helpful and pleasant.
  • DS
    D S
    Nov 20, 2020
    1.0
    I have banked here for 17 years and have never been more disappointed than I am now. My wife and I put in an application for a personal loan 3ish weeks ago and I asked if they would update me on it ASAP as the seller would like an update. That was on Tuesday a while back Brett said we would have an update around Friday well Friday came and went. So I called on Monday to find out Brett is off for training no biggie so I spoke with Tanner who said he’d get me an update soon. A week went by so I called Tanner again to which he said he’d get me an update that night. That was 2 days ago. I called back to tell them to cancel the loan application to which I was told I’d have to speak with Tanner who was busy and would return my call within 30. That phone call happened around 1400 it is now 1726 which is past the time they are there. I’m going through the process of switching banks because obviously First Interstate Bank in Laramie doesn’t value their members.
  • MG
    Misty Green
    Jun 24, 2019
    4.0
    I like my bank, employees clearly well trained and are very kind. I hope they are getting paid well for great service!
  • SS
    S
    May 23, 2019
    1.0
    Every couple years, they start charging me service charges and when I call them, they tell me "from now on we started to charge these particular accounts fees unless they do blah blah and you can switch to these account that doesn't have this charge on it" " oops! you did not get our notice?" And after I change my account, again in a couple years this is what happens. I have changed my account 3 times now and I just got another statement with a service fee again last month!! I'm not sure who's at fault here and I don't want to judge. Whether it is the one who is in charge of sending documents or whether this is a plan to charge everyone a little and hope they don't notice/care, this is not ethical. I used to be happy customer when I opened my account here a long time ago, but, with what is going on over and over again and their bad customer service, I'm closing my account. UPDATE: changed it to a one star. This is a new low in customer service in banking. Steal money with different names and do not respond to the customers at all. Wow!
  • PH
    paul Harper
    Sep 6, 2018
    5.0
    Very awesome staff and very helpful

Frequently Asked Questions About First Interstate Bank

What are the regular business hours for First Interstate Bank in Laramie?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Does First Interstate Bank Laramie offer drive-thru banking services?

Yes, the drive-thru is available Monday through Friday from 7:30 AM to 5:30 PM and is closed on weekends.