First Interstate Bank

4.4
16 reviews
Exterior image of First Interstate Bank in Jackson, Wyoming.

About

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First Interstate Bank in Jackson, WY offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Jackson Main branch will help you reach your goals. First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home. Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable

Location

First Interstate Bank
802 W Broadway Ave, Jackson, WY
83001, United States

Hours

Reviews

4.4
16 reviews
5 stars
12
4 stars
1
3 stars
1
2 stars
1
1 star
1
  • AA
    Allen Allen
    Sep 15, 2025
    5.0
    My work uses FIB, and I couldn’t ask for a nicer, more knowledgeable team. Their online platform is simple and intuitive to use. Month-end statements are produced quickly, sending both templated and free-form wires (with dual approval) is effortless. Cash balances are always up to date, which makes managing finances seamless. I would highly recommend FIB to any business looking for a reliable banking solution.
  • EB
    Ernie Bauer
    Nov 3, 2023
    5.0
    Cathy is the best
  • ME
    Miriam Espejel
    Oct 8, 2023
    5.0
    Always great customer service!
  • SD
    Steve Drumheller
    Apr 21, 2023
    5.0
    I have banked with F.I. for about 7 years and have always been blown away by their customer service. Working with a smaller bank is so much easier than the big names. Wanted to give a shoutout to Austin and Garritt at the Jackson branch for helping me resolve an issue I had this week. They both handled the situation quickly and courteously and did a great job representing the bank. Huge thanks to both of you.
  • CP
    C Pal
    Apr 12, 2021
    3.0
    Since they got rid of the old staff and switched to all new staff at my local FI bank, it's gone downhill. I can never get anyone on the phone either, they just don't answer the phones.

Frequently Asked Questions About First Interstate Bank

What are the regular business hours of First Interstate Bank in Jackson, WY?

First Interstate Bank in Jackson, WY is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Does First Interstate Bank offer drive-through banking services?

Yes, First Interstate Bank offers drive-through banking services from 8:30 AM to 5:00 PM Monday through Thursday and until 5:30 PM on Friday, closed on weekends.