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First Interstate Bank in Jackson, WY offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Jackson Main branch will help you reach your goals.
First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home.
Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.
Details
- Requires appointmentNot available
- Drive-throughAvailable
Location
Hours
Reviews
4.4
16 reviews
5 stars
12
4 stars
1
3 stars
1
2 stars
1
1 star
1
- AAAllen AllenSep 15, 20255.0My work uses FIB, and I couldn’t ask for a nicer, more knowledgeable team. Their online platform is simple and intuitive to use. Month-end statements are produced quickly, sending both templated and free-form wires (with dual approval) is effortless. Cash balances are always up to date, which makes managing finances seamless. I would highly recommend FIB to any business looking for a reliable banking solution.
- DMdouglas millerNov 14, 20231.0Terrible customer service...Kathy was super sweet when setting up my account and then really helpful when I had trouble setting up online banking..then I didn't use my account for a year...went to use it and was declined so I headed to talk with kathy....was told that I was charged 5 dollars a month service fee bc there was not enough money in acct...lol punish the people who can't afford it right!! Those charges drained my acct completely and they closed it...Kathy literally said to me...ya all your money went to service fees and was closed but I didn't owe them any money hahaha...basically was legally robbed bc I didn't have enough money...at the end she said so ya ur all done here..in a very dismissive condescending way...then had the nerve to say unless u wanna set up a new account with us....super rude felt like I was nothing guess I am....how difficult would it of been to refund the charges and keep a customer. If that is impossible, which I can not believe is the case, at least be understanding and not so dismissive. Thought I would give them a try just in case someone wouldn't accept Bank of jackson Hole....Wells Fargo, let's see if ur any better for a backup...really upset. First Interstate, u can do better...there only thing I could do is vent and express my thoughts about how the situation was handled. I now know 1st interstate could care less about the lil guy. Literally take from the poor and give to the rich. Booo I say...wish there was a 0 star
- SDSteve DrumhellerApr 21, 20235.0I have banked with F.I. for about 7 years and have always been blown away by their customer service. Working with a smaller bank is so much easier than the big names. Wanted to give a shoutout to Austin and Garritt at the Jackson branch for helping me resolve an issue I had this week. They both handled the situation quickly and courteously and did a great job representing the bank. Huge thanks to both of you.
- CPC PalApr 12, 20213.0Since they got rid of the old staff and switched to all new staff at my local FI bank, it's gone downhill. I can never get anyone on the phone either, they just don't answer the phones.
- STShari TurpinDec 12, 20185.0Everyone is always so sweet and helpful! Love banking here!
Frequently Asked Questions About First Interstate Bank
What are the regular business hours of First Interstate Bank in Jackson, WY?
First Interstate Bank in Jackson, WY is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Does First Interstate Bank offer drive-through banking services?
Yes, First Interstate Bank offers drive-through banking services from 8:30 AM to 5:00 PM Monday through Thursday and until 5:30 PM on Friday, closed on weekends.
Is First Interstate Bank open on major holidays?
No, First Interstate Bank is closed on major holidays such as November 11, November 27, and December 25, 2025.
What types of financial products does First Interstate Bank offer?
First Interstate Bank offers a wide range of financial products including personal and business checking, savings accounts, credit cards, personal and business loans, mortgages, construction loans, and wealth management services.
What digital banking services are available at First Interstate Bank?
Customers can access online banking, mobile banking, mobile and remote deposit, online bill pay, online account opening, e-statements, and more at First Interstate Bank.
Where is First Interstate Bank located in Jackson, WY?
First Interstate Bank is located at 802 W Broadway Ave, Jackson, WY 83001, United States.
What nearby restaurants are close to First Interstate Bank where customers can dine before or after banking?
Nearby restaurants include Virginian Saloon, China Fun Restaurant, Eleanor's, Chinatown Restaurant, Gun Barrel Steak and Game House, and Billy's Burgers, all offering a variety of dining options.
Are there any nearby hotels for customers visiting First Interstate Bank from out of town?
Yes, nearby hotels include The Virginian Lodge and Super 8 by Wyndham Jackson Hole, providing convenient accommodations close to the bank.
Where can customers find real estate services near First Interstate Bank?
Customers can find real estate services nearby at Latham Jenkins and Live Water Properties, which are local real estate agents and contractors.
Does First Interstate Bank require appointments for service?
No, First Interstate Bank does not require appointments; customers can visit during regular business hours without a prior appointment.