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First Interstate Bank in Gillette, WY offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Gillette Downtown branch will help you reach your goals.
First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home.
Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.
Have asked them to stop sending paper statements or close my account and they refuse to help me
BH
Benjamin Hoyt
May 30, 2025
5.0
We banked with First Interstate for 20+ years and had a great experience. They always took good care of us and kept things transparent. Cindy Corson and Tanya were very professional and helpful at the downtown branch. Safe to say FIB is a great choice for your banking needs.
JO
John Olmstead
May 28, 2018
1.0
First Interstate Bank should be investigated by the Feds! Total ripoff operation! Beware!
CS
Cameron Shurtz
Apr 3, 2018
1.0
Had an account here for probably over 15 years. They started sending me statements only every 6 months instead of monthly and then they started charging me a fee. So I didn’t know that I was losing money out of my account for 6 months. They clearly wanted me to close my account, so I did so. I asked the lady helping me 3 separate times about getting a refund of the fees they had taken out and she just never responded to my question.
You use a place like this for the customer service. Based on my experience I would not recommend this place, there are far better options around and if you use a larger bank, you can get more benefits.
Frequently Asked Questions About First Interstate Bank
What are the regular business hours for First Interstate Bank in Gillette?
The bank is open Monday through Friday from 9:00 AM to 4:00 PM, and closed on weekends.
Does First Interstate Bank in Gillette have drive-through service, and what are its hours?
Yes, it has a drive-through open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Is First Interstate Bank in Gillette open on major holidays?
No, the branch is closed on holidays including November 11, November 27, and December 25, 2025.
What financial products does First Interstate Bank offer at the Gillette location?
They offer personal checking and savings, credit and debit cards, personal and business loans, mortgages, wealth management, and merchant services among others.
Are appointments required to visit First Interstate Bank in Gillette?
No, appointments are not required for banking services at this branch.
What online services are available to First Interstate Bank customers in Gillette?
Customers can use mobile and online banking, mobile and remote deposit, online bill pay, and online account opening services.
How can customers contact First Interstate Bank in Gillette?
You can call the main phone number at +1 307-686-4700 or visit their website for more information.
Which nearby places can I visit before or after my banking visit at First Interstate Bank Gillette?
You can visit nearby places like 1892 restaurant for a meal, Breanna's Bakery for desserts, or the Wyoming Craft Boutique for gifts and clothing.
Are there nearby health and wellness services near First Interstate Bank in Gillette?
Yes, nearby you can find Saddle Horn Physical Therapy, Nave J. Young massage therapy spa, and Routine Aesthetics & Wellness medical spa.
What legal and financial support offices are close to First Interstate Bank in Gillette?
Nearby are several legal service providers including Richard A. Erb Jr., P.C., 307 Law Office, and the Cotton Law Office as well as financial services like LPL Financial Services.