First Interstate Bank

2.5
8 reviews
Exterior image of First Interstate Bank in Gillette, Wyoming.

About

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First Interstate Bank in Gillette, WY offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Gillette Downtown branch will help you reach your goals. First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home. Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable

Location

First Interstate Bank
222 S Gillette Ave, Gillette, WY
82716, United States

Hours

Reviews

2.5
8 reviews
5 stars
2
4 stars
1
3 stars
0
2 stars
1
1 star
4
  • LB
    Logan Barnum
    Jun 13, 2025
    1.0
    Have asked them to stop sending paper statements or close my account and they refuse to help me
  • BH
    Benjamin Hoyt
    May 30, 2025
    5.0
    We banked with First Interstate for 20+ years and had a great experience. They always took good care of us and kept things transparent. Cindy Corson and Tanya were very professional and helpful at the downtown branch. Safe to say FIB is a great choice for your banking needs.
  • JO
    John Olmstead
    May 28, 2018
    1.0
    First Interstate Bank should be investigated by the Feds! Total ripoff operation! Beware!
  • CS
    Cameron Shurtz
    Apr 3, 2018
    1.0
    Had an account here for probably over 15 years. They started sending me statements only every 6 months instead of monthly and then they started charging me a fee. So I didn’t know that I was losing money out of my account for 6 months. They clearly wanted me to close my account, so I did so. I asked the lady helping me 3 separate times about getting a refund of the fees they had taken out and she just never responded to my question. You use a place like this for the customer service. Based on my experience I would not recommend this place, there are far better options around and if you use a larger bank, you can get more benefits.
  • JH
    Joshua Havron
    Oct 9, 2017
    2.0
    Was not impressed with the 🏦.

Frequently Asked Questions About First Interstate Bank

What are the regular business hours for First Interstate Bank in Gillette?

The bank is open Monday through Friday from 9:00 AM to 4:00 PM, and closed on weekends.

Does First Interstate Bank in Gillette have drive-through service, and what are its hours?

Yes, it has a drive-through open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.