Truist

4.0
9 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1145 MAIN ST, WHEELING, WV
26003, United States

Hours

Reviews

4.0
9 reviews
5 stars
6
4 stars
1
3 stars
0
2 stars
0
1 star
2
  • BH
    Beverlee Hardy
    Sep 30, 2025
    5.0
    Very pleased! Staff helpful and friendly !
  • BG
    Bryan Grimm
    Aug 7, 2025
    4.0
    I opened a checking and savings account a few weeks ago and am very satisfied with the account. One thing I wish it had was refundable ATM fees. That's the only thing Bank of America had when I had an account with them that Truist does not. That and a better credit tracker thing. But Truist accounts are interest bearing, they don't charge a monthly fee for the account, Truist offers fee-free overdraft, as well as a much simpler bill pay feature in the app. Other than the lack of refundable ATM fees and the ability to get your credit report anytime you want, I love this account. I forgot to mention the Delta SkyMiles debit card To build travel rewards with. I don't take advantage of this card as I am loyal to United Airlines, but it's still a great offer! I also like having the ability to set up savings goals within the app. That's very useful. I also like the fact that Truist caters to its customers with poor credit like myself. Overall this is a great account and if you are willing to pay the annual fee for the Delta Airlines card and you use it the right way, it is way worth it! Hey Truist, do something with United Airlines. I’ll sign up for that! Rating: 9 out of 10
  • TG
    tim gamble
    Jul 21, 2025
    1.0
    Con artists. My dad (88 years old) has a half million in their bank and they try to rip him off every chance they get. The latest was his CD's. They sent a letter saying his CD's were due to be renewed and if he did nothing, they would auto renew with the same policy. So unless he wanted to make changes, they would just auto renew. What they didn't say was when they "auto renew", the interest rate goes from 4% to .05%, yes nothing. So the banks then keeps the other 3.95% for themselves for the next 6 months. They later said if he would have called them on the phone instead of doing auto renew, he would have kept his 4% interest, but of course inferred just the opposite until it was too late and already auto renewed. Bottom line is, if you have that much money invested in 1 bank, they should treat you good instead of trying to rip you off. Needless to say, my dad will have $0 in this bank in 6 months....
  • CI
    Corinne Ivy
    Jan 26, 2024
    5.0
    Jordan went above and beyond to resolve my issue. Me doing a review doesn’t even come close to how much I want to show my appreciation and gratitude for her taking the time out to take extra steps to reach out to different individuals to assist getting my issue resolved. I truly appreciate you Jordan. Truist made an excellent choice by selecting you to represent them!
  • PC
    paula cork
    Apr 11, 2020
    5.0
    WONDERFUL people and VERY,VERY great service!!!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.