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About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
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Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Vienna, WV?
The Truist location at 500 13TH AVE in Vienna, WV does not have drive-through hours; it is closed all days of the week.
Can I open a new account online or do I need to visit the Truist branch?
You can open your account online, by phone, or in-person at a branch. Note that Certificates of Deposit (CDs) can only be opened at a branch.
How do I activate my Truist debit card?
To activate your Truist debit card, you need to activate it online which enables you to make digital purchases and in-person payments.
What types of accounts does Truist offer?
Truist offers checking and savings accounts. Checking accounts are for day-to-day transactions, while savings accounts are great for saving towards goals or emergencies.
What services does the Truist Vienna branch provide?
Services include deposit transactions, retail and business loans, credit cards, mortgage loans, insurance services, investments, treasury and trust services, foreign currency exchange, and more by appointment.
How can I schedule an appointment at Truist in Vienna?
You can schedule an appointment online via their reservation URL to meet with Truist representatives by appointment.
What are some nearby places I can visit after my appointment at Truist?
Nearby places include Claire's (fashion and beauty), JCPenney (department and hair salon), Great American Cookies (desserts), and Classic Plastics Toy Store (toys and gifts), perfect for shopping or enjoying a treat.
Is there public transit or other services near Truist to help me access the branch?
While specific transit stations aren't listed, the Truist branch is near U-Haul Neighborhood Dealer (vehicle rentals) and the United States Postal Service, which may help with your errands or transportation needs.
Where can I find financial or loan services close to the Truist branch in Vienna?
Nearby financial service providers include Bank of England-Eng Lending, Edward Jones, WesBanco, and Mark Heitman (mortgage broker), in addition to Truist for your banking and loan needs.
Does Truist provide online and mobile banking options?
Yes, Truist offers online and mobile banking services. You can download their mobile app from the Apple App Store or Google Play Store.