Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.5
6 reviews
5 stars
3
4 stars
1
3 stars0
2 stars0
1 star
2
- PVPhyllis VienneNov 22, 20235.0Excellent.
- TSTara SalmieryNov 28, 20221.0Save your money and bank literally anywhere else. This bank charges fees for everything under the sun! They charge you to see check images if a check from your deposits bounces, they charge you if you make a 10 cent error on your deposit slip, they charge you for check images on your statements, and they charge you if you don’t maintain a minimum balance. They charge a $25 maintenance fee each month and can’t give any explanation as to what that covers. The worst bank I have ever dealt with. I wish I could leave ‘0’ stars.
- ECElizabeth ColemanJun 29, 20221.0There appears to be only one person in the entire bank who can actually do anything to help anyone who walks through the door. Out of the three parties that entered the bank while we were waiting to be helped, everyone was told that only the manager could help, including us.
- AKAdam KrentzmanNov 11, 20164.0Decent hours and friendly staff
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Shepherdstown?
The drive-through at Truist in Shepherdstown is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on weekends.
What services does Truist in Shepherdstown offer?
Truist offers a range of services including checking and savings accounts, credit cards, business and personal loans, mortgages, wealth management, online and mobile banking, and financial planning.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours, or by phone at 844-4TRUIST. Note that certificates of deposit (CDs) can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start making digital purchases and in-person payments using your checking account.
What are the regular business hours for Truist in Shepherdstown?
Truist's business hours are Monday through Friday from 9:00 AM to 5:00 PM, and it is closed on Saturdays and Sundays.
Where is Truist located in Shepherdstown?
Truist is located at 8327 Martinsburg Pike, Shepherdstown, WV 25443, at the corner of Route 45 and Route 480.
What nearby places can I visit before or after my visit to Truist?
Nearby places include Domino's Pizza for dining, Shepherd College Historical Marker for sightseeing, and Sheetz convenience store and gas station for quick errands.
Are there ATMs near Truist in Shepherdstown?
Yes, there is a BB&T ATM located nearby for convenient access to cash.
What entertainment options are close to Truist?
Nearby entertainment includes Redbox for movie rentals and The Frank Center at Shepherd University for theatre performances.
Can I find health and wellness services near Truist?
Yes, Shepherd University Wellness Center and Professional Sports Care & Rehab are nearby for fitness and physical therapy services.