Truist

2.8
24 reviews
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Business Details

520 6TH AVE, SAINT ALBANS, WV
25177, United States
(304) 722-0300
http://www.truist.com/locations
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About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
520 6TH AVE, SAINT ALBANS, WV
25177, United States

Hours

Reviews

2.8
24 reviews
5 stars
8
4 stars
1
3 stars
2
2 stars
3
1 star
10
  • DM
    Doris Marcum
    Nov 15, 2024
    3.0
    I have banked at this branch since 1978 and always they had a receptionist answering the phones. I called today several times to ask a question and no one answered the phone. This is a terrible way to run a business and provide customer service to those who can not find answers on the web site. I left a message but do not know if it will be returned or not. You are a business providing customer service - answer your phones!
  • AJ
    Austyn Johnson
    Apr 30, 2024
    1.0
    This branch is horrendous , no one will take a phone call. When you are there in person they’re going rude or have the attitude of hating their job. Don’t ever bank at this branch worst one in the state.
  • NM
    Norman Maret
    Jun 15, 2019
    2.0
    Slowest Drive Through service ever!
  • CW
    Chrysty Wilder
    Mar 5, 2017
    4.0
    The drive through has a lot of lanes which makes it seem quicker getting through the line. Been banking here for a long time.
  • SL
    scottii landers
    Sep 19, 2016
    1.0
    Poor service tried to get a loan and loan officer was always busy would never take time to return calls or come out to the front when went to speak to her...horrible customer sevice
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Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.