Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.1
18 reviews
5 stars
7
4 stars
3
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1 star
8
- DAD ANov 20, 20251.0I have overdraft protection to draw from another account and it still charges me 36.00 in fees. Call and your only allowed one overdraft refund in 24 months. The previous time I transferred money between accounts and done it twice on my phone by accident they gave that back at the time. Talk to branch leader Clark and told him what happened the first time he said well you still hit the button twice, you did that. So this time they won't refund even though transactions should've been declined but weren't the corporate said that is a bank descretion. I said bank discretion shouldn't over ride a customer's settings to decline transactions. I know if I was someone else they would've returned the fees. I will be closing all of my accounts with truist. I have been a customer with city national for 30 years never had an issue. Dealt with first community for years never no problems. This bank is the worst. This is my breaking point with this bank. I don't recommend them at all for any banking needs.
- KPKonnor “ThankfulSome” PackSep 25, 20245.0Clark has taken care of me multiple times now. He has been both patient and kind to me on both occasions. I quickly reference my local Truist when I have a question or a concern, and they without fail have taken care of me. Thanks Clark!
- JFJon FriendMay 2, 20231.0Dealt with Clark today the manager and Deposited 2 checks on a Saturday. Noticed on tuesday the checks cleared but my total on the two checks was short $100. I called the number on the receipt and the branch to fix this and they let me know that they could not fix and would take 5 days to get the $100 that is mine. I have had this happen with another bank US BANK. What this bank did was deposit the 100 dollars into my bank and returned it when the 5 days was over. I expected trust to do this and they lost a customer today not wanting to help..
- EDEd DeWittOct 11, 20221.0Worst banking experience I have ever had. My work uses this bank and I am forced to deal with this mess atleast twice a week.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist Ronceverte?
The drive-through at Truist Ronceverte is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
When is Truist Ronceverte open for in-branch services?
Truist Ronceverte is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
How can I open a new account with Truist?
You can open a new account online, by phone, or at a branch. Online account opening allows immediate application but you will receive your debit card and checks by mail. Visiting a branch lets you get a temporary debit card immediately. Phone applications are also available.
Do I need a debit card or checks for Truist checking accounts?
Checking accounts at Truist can be accessed with debit cards, digital payments, and checks. Savings accounts are intended for saving money rather than spending.
How do I activate my new debit card from Truist?
You need to activate your debit card online to start making digital purchases and in-person payments linked to your checking account.
What financial products and services does Truist Ronceverte offer?
Truist offers various products including checking, commercial accounts, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management.
Are there other banks or ATMs near Truist Ronceverte that I can use?
Yes, nearby you can find City National Bank and BB&T ATM if you need banking or ATM services close to Truist Ronceverte.
What dining options are available near Truist Ronceverte?
Near Truist, customers can enjoy meals at McDonald's and Wendy's, both fast food burger restaurants, convenient for a quick meal before or after banking.
Are there pharmacies close to Truist Ronceverte for convenient errands?
Yes, Rite Aid, Greenbrier Medical Arts Pharmacy, and Fritz's Pharmacy are nearby for filling prescriptions or purchasing health supplies when you're in the area.
Can I find tattoo and piercing services near Truist Ronceverte?
Yes, both The Infamous Turtle and Sparks of Ink Body Piercing are nearby if you are interested in tattoo or piercing services during your visit.