Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.7
12 reviews
5 stars
5
4 stars0
3 stars0
2 stars0
1 star
7
- BBBrad BMay 20, 20251.0I used to love this bank. They were really a friendly location to conduct banking business with, but as time moves on, they seem to have become complacent with a lack of old fashioned small town bank courtesy and moved up to pushing the corporate agenda of selling service greed. It’s all about the money now. No smiles, no how was your week, no how have you been, just another routine transaction of selling a big banking service. And it’s sad, because the ladies are really nice people, but they have a job to do now, and it’s no longer about being the friendly hometown bank, it’s about selling their corporate product and brand. They are pushed to produce a sale when all we want is our friendly hometown girls back that used to make you feel welcome. 😞
- JGjason gillJul 22, 20235.0Amazing folks and in a great location, the staff are always welcoming and accommodating when my wife and I visit. They are swift and prompt in their handling of affairs. Carla is always a friendly face at the front.
- TGThomas GwinnDec 15, 20221.0The ATM is in the worst possible location at this bank.
- CDCody DSep 29, 20221.0This has to be the worse financial institution that has ever been built. Dig a hole in your backyard and bury your money. If you try to use this bank, you won't see your money for 3-5 days. "Protocol" I've had checks with my name on them and presented an ID and they were held. I've had loans from a Truist company be held because they were "pending" and not "posted." Was told they would be available after business hours today. That sure helped me out since I needed the funds in a cashier's check. I've been denied cashing checks with my name on them because they were from another bank. I would rather give out my money for Trick or Treat than to put another penny into this bank
- JNJohnathon NealMar 27, 20191.0The only reason you would need an account here is if your employer hates you enough to have an account with them. If you don't have an account they'll charge you nearly double anywhere else in fayette county. I've had accounts at Fayette County National, Bank of Mount Hope, Wood Forest, and BB&T and this place easily ranks at the bottom.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular banking hours for Truist in Oak Hill, WV?
Truist is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is the drive-through service available at Truist?
The drive-through at Truist operates Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours to get a temporary debit card immediately, or by calling 844-4TRUIST during specified hours.
What is the difference between checking and savings accounts at Truist?
Checking accounts are for day-to-day transactions like debit card purchases, online payments, and deposits. Savings accounts are used to save money for goals or emergencies.
How do I activate my Truist debit card?
You need to activate your debit card online before using it for digital purchases or in-person payments.
What services does Truist offer at its Oak Hill branch?
Truist offers deposit transactions, loans, credit cards, mortgage services, investment and trust services, cash management, foreign currency exchange, and more.
Are there any nearby dining options around Truist in Oak Hill?
Yes, Burger King and Shoney's are nearby restaurants where you can grab a meal before or after visiting Truist.
What nearby businesses could I visit along with Truist for personal care services?
The County Shop beauty salon and Platinum Nails nail salon are nearby, making it convenient to combine banking with personal grooming appointments.
Is there a convenient place to refuel my car near Truist?
Yes, Exxon and BP gas stations are close to Truist, so you can easily refuel your vehicle when visiting the bank.
How can nearby entertainment venues complement a visit to Truist?
Snyder's Plaza & Venue, a concert venue nearby, offers entertainment options you might enjoy before or after handling your banking needs at Truist.