Truist

3.5
4 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
120 LOGAN STREET, KERMIT, WV
25674, United States

Hours

Reviews

3.5
4 reviews
5 stars
2
4 stars
0
3 stars
1
2 stars
0
1 star
1
  • MT
    Mike Tissot
    Dec 30, 2024
    1.0
    This is disgraceful and the worst banking experience of my lifetime. And, I am not even a customer. Nobody should be. I wrote a check to help a family in need. Truist got the money from my account on December 13th. They then reported the check as potential fraud and froze the family's account. At this point they gave had my money for over 2 weeks and will not release it. Stay away. Additionally, calls to the branch to get help from the manager JB are never returned. Fraud. This is fraud.
  • LD
    leann dent
    Aug 14, 2019
    3.0
    Rude at times but a couple workers arent

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.