Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.5
21 reviews
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10
- TJTHOMAS ALLEN HIXSON JROct 11, 20235.0Like
- MMMelanie ManuelMar 6, 20231.0First let me say if you’re an individual looking to set up a checking or savings account, go to Jefferson Security bank, they won’t nickel and dime you. It’s a good home town bank that cares about their customers. You sure don’t need an appointment to set up a new account. They value all their customers and are happy to set up new WALK in accounts. I used to frequent this location when I worked in Inwood; i was never so happy to move locations to get away from the rude tellers at this bank. Fast forward 4 years, I happen to be in Inwood for lunch and had deposits that needed dropped off so I guess I hoped things changed, It only got worse. The tellers at this location are rude, unprofessional and unwelcoming hence, the 2.5 google rating. Every Truist allows 3 transactions through the drive thru, this one doesn’t. They’ll make you wait until they help all the non commercial Clients who come after you; 10 minutes after you. Even though without their commercial clients they wouldn’t have a business. No signs anywhere stating commercial clients not allowed in the drive thru. Or even transaction limits. The Edwin Miller location at least has a sign stating if you have more than 3 transactions to please come inside. We were lectured twice about next time coming in and not through the drive thru. Don’t worry, I won’t be back I took the hint that my business wasn’t wanted or appreciated. Please don’t waste your time here. Drive further and go to the one on Edwin Miller Blvd if you must use Truist, the ladies and gentleman at the Edwin Miller location are always polite and allow commercial clients through their drive thru. They appreciate their commercial clients and prioritize their commercial clients. I could send 6 transactions through the drive thru on Edwin Miller and they’d have my receipts in less than 5 minutes. Their drive thru is first come first serve, AS IT SHOULD BE. This bank also charges a percentage if you cash in change, commercial and non commercial clients. This bank won’t even cash checks drawn off their own accounts without charging you a fee. They won’t even cash my petty cash check for my business because I personally don’t bank with them, my bank JEFFERSON SECURITY will cash my petty cash check, free of charge. What a shame.
- CMChris MainesJul 7, 20221.0Walked in to open a new bank account with them & all of the staff was not very welcoming also were dilly dallying talking and laughing with each other and not help any of the customers. One of the employees asked another employee if she had time opening a new bank account she was leaned against the desk looking like she had nothing better to do and said no and they could schedule a time. Then they continued talking about something else not work related and left me hanging for a good couple minutes before she even took the schedule book out. I said never mind, Ill bank somewhere else.
- GMGeorge MorganMar 5, 20195.0This is a clean and nice bank, I love it.
- ELErica LewisJan 19, 20185.0Amazing staff. Very professional. Never had a bad experience with this location!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Inwood?
The drive-through is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is the Truist branch at 139 Hovatter Dr open for in-person banking?
The branch is open Monday through Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
How can I open a new account with Truist?
You can open a new account online, at a Truist branch during business hours, or by phone at 844-4TRUIST (844-487-8487).
What types of accounts does Truist offer?
Truist offers checking and savings accounts among other financial services tailored to meet your needs.
How do I activate my Truist debit card?
You can activate your debit card online to start making purchases and payments.
What services are available at the Truist bank in Inwood?
Services include deposit transactions, loans, credit cards, mortgage loans, night depository service, investment services, treasury services, trust services by appointment, foreign currency exchange, and more.
Are there other banks or ATMs near the Truist branch in Inwood?
Yes, nearby banks and ATMs include BB&T ATM, Burke & Herbert Bank, Susquehanna Bank - Inwood Office, Summit Community Bank, and MVB Bank Inc.
What dining options are available near the Truist bank in Inwood?
Nearby dining options include KFC, Arby's, Oriental Buffet, and Dairy Queen for a variety of fast food and Asian cuisine.
What nearby amenities can I visit before or after my bank appointment at Truist?
You can visit Inwood Center shopping center, Personal Reflection Day Spa, Total Fitness And Tanning gym, or stop by a nearby pharmacy such as Patterson's Drug Store or South Berkeley Pharmacy.
How can I book an appointment at the Truist branch in Inwood?
You can schedule an appointment online through Truist’s reservation system to meet with a representative.