Truist

2.6
16 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
352 STATE ROUTE 34, HURRICANE, WV
25526, United States

Hours

Reviews

2.6
16 reviews
5 stars
4
4 stars
3
3 stars
0
2 stars
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1 star
8
  • MG
    Mr Grant
    Aug 6, 2025
    1.0
    Bad customer service, never answers calls or returns calls. Find a bank that actually has people that care about their customers!!!
  • KS
    Katharine Shumate
    Jul 31, 2025
    5.0
    I just love the people who work there they are all so kind and helpful
  • ST
    Susan Tschantz
    Apr 23, 2024
    5.0
    very helpful
  • AL
    Amber Long
    Dec 13, 2019
    1.0
    Horrible customer service. They do not return phone calls or care about the customers.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.