At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
They need to answer their calls!
I refinanced my auto loan and a month later cannot get a refund for my gap insurance
AB
Ambry B
Oct 6, 2025
1.0
The Public Relations is severely lacking and when you call to attempt to speak to someone on the phone, there is no answer and you are continually re-routed to the automated voice system which provides very little options to meet the needs of the call.
TC
TIM CLARK
Sep 30, 2025
1.0
I have been a customer from the bb&t days. Due to poor customer service and communication. I am now looking for another bank
MT
Mark Thompson
Aug 25, 2025
1.0
I've had my account for a few years and no one has ever answered the phone when I call.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through window hours at Truist in Huntington?
The Truist drive-through window is open Monday through Thursday from 9:00 AM to 5:00 PM, on Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What services does Truist offer at their Huntington branch?
Truist offers deposit transactions, retail and international wire transfers, credit cards, business and mortgage loans, investment and treasury services, insurance services, foreign currency exchange, trust services by appointment, and cash management by appointment.
Can I open a checking or savings account online with Truist?
Yes, you can open a new checking or savings account online. Debit cards and checks will be mailed to you, or you can visit a branch to get a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your Truist debit card online, which allows you to make digital purchases and in-person payments using your checking account.
What are Truist’s business hours for in-branch visits?
Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
How can I make an appointment at Truist Huntington branch?
You can schedule an appointment online through Truist’s reservation link: https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment
What nearby banks are located close to the Truist Huntington branch?
Nearby banks include Peoples Bank and BB&T ATM. Customers can access additional banking services or cash withdrawals at these locations near Truist.
Are there dining options near the Truist branch in Huntington?
Yes, nearby dining options include Marco’s Pizza, McDonald’s, and Burger King where customers can grab a meal before or after visiting Truist.
What urgent care centers are near Truist in Huntington?
Nearby urgent care options include UPMC-GoHealth Urgent Care and MedExpress Urgent Care, useful if you need medical attention near your banking visit.
Does Truist offer mobile banking apps for Android and iOS?
Yes, Truist provides mobile banking apps available on Android (https://play.google.com/store/apps/details?id=com.truist.mobile&?cid=local-seo) and iOS (https://apps.apple.com/us/app/truist-mobile/id1555389200?cid=local-seo) to manage your accounts conveniently.