Truist

2.9
39 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
507 1ST ST, HUNTINGTON, WV
25701, United States

Hours

Reviews

2.9
39 reviews
5 stars
17
4 stars
2
3 stars
1
2 stars
0
1 star
19
  • BH
    Bina “Beans” H
    Dec 16, 2025
    1.0
    We’re we to the area so I’ve been trying to get acquainted with a couple of the branches here. Each time has been a huge disappointment. The tellers aren’t operating with the best professionalism nor basic politeness. Not a conducive environment or approach what you expect. I not just wait to go to Charleston to run errands and go to one of the locations there. The service is night & day. The tellers are warm, professional, organized, and move with proficiency. I was a teller for several years in the downtown area of a city of 8 million. It’s not easy and can be demanding so I’m always compassionate in my interactions at financial institutions. Please use this as an opportunity to further trading for the tellers.
  • DJ
    Destiny Johnson
    Nov 20, 2025
    1.0
    $12 to cash a check FROM THEM is crazy
  • PP
    porky pig
    Nov 9, 2025
    1.0
    They need to answer their calls! I refinanced my auto loan and a month later cannot get a refund for my gap insurance
  • AB
    Ambry B
    Oct 6, 2025
    1.0
    The Public Relations is severely lacking and when you call to attempt to speak to someone on the phone, there is no answer and you are continually re-routed to the automated voice system which provides very little options to meet the needs of the call.
  • TC
    TIM CLARK
    Sep 30, 2025
    1.0
    I have been a customer from the bb&t days. Due to poor customer service and communication. I am now looking for another bank

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.