Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.7
15 reviews
5 stars
6
4 stars0
3 stars
1
2 stars0
1 star
8
- BBBarbara ByrneFeb 21, 20251.0Wanted to possibly bank with them. Called to get rates but no one answers the phone. Automation won’t connect you with a live person.
- DCDaniel CosgroveMar 14, 20221.0Truist has 0 customer service terrible !
- GCGlen CookFeb 5, 20161.0TERRIBLE! WORST BANK/BRANCH I HAVE EVER HAD TO DEAL WITH!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist in Cross Lanes?
Truist in Cross Lanes is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
When is the drive-through at Truist in Cross Lanes open?
The drive-through at Truist is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What types of accounts does Truist offer?
Truist offers checking accounts for day-to-day transactions and savings accounts to save money for goals or emergencies.
How can I open a new account with Truist?
You can open an account online, by phone, or by visiting a branch. Branch visits provide a temporary debit card immediately, while online account opening requires waiting for card delivery by mail.
How do I activate my Truist debit card?
Debit cards can be activated online to enable digital purchases and in-person payments using funds in your checking account.
What services does Truist provide?
Truist offers deposit transactions, business and personal loans, credit cards, mortgage loans, investment and trust services, foreign currency exchange, insurance services, and cash management by appointment.
Are there nearby ATMs available near Truist in Cross Lanes?
Yes, there are multiple nearby ATMs including 'Truist - ATM' and 'BB&T ATM' which customers can use for convenient cash withdrawals and deposits.
What dining options are near Truist?
Nearby dining options include 'Mayhem Nutrition Energ' for specialty groceries and meals, 'Captain D's' for seafood and fast food, and pizza places like 'Papa John's Pizza' and 'Little Caesars Pizza'.
Which healthcare facilities are near Truist in Cross Lanes?
Customers can find healthcare services nearby such as 'MedExpress Urgent Care', 'Labcorp at Walgreens' for laboratory services, and 'Kanawha County EMS Station 23' for emergency medical services.
Can I make an appointment to speak with a Truist specialist?
Yes, appointments can be made online via the Truist appointment reservation URL to discuss specific services or financial needs.