Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.5
13 reviews
5 stars
7
4 stars
1
3 stars0
2 stars
1
1 star
4
- KWKatie “Woody”Sep 20, 20251.0Drive thru is very slow
- DBDustin BosticJan 29, 20251.0Would not recommend banking with trust!!! Been with them for years and went to get a small loan and something came back on my credit where I was late on a payment once on my truck, but it is payed off and shows that there is nothing owed. They told me I could have the loan but it would be a really high interest rate. She told that I’d be better off going to a credit union and trying to get a loan when I told her that was to high and ask her why they wouldn’t do more to help someone that has banked with them for so long, So I am now looking for another bank and will be closing my accounts with them.
- MSmohammad shafieiNov 4, 20235.0Great location with wonderful and helpful employees.
- JGJohn GiroirOct 15, 20165.0Great location and good customer service!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours for Truist on weekdays?
The drive-through is open Monday through Thursday from 9 AM to 5 PM, and on Friday from 9 AM to 6 PM.
Is Truist open on Sundays?
No, Truist is closed on Sundays.
What services does Truist offer?
Truist offers a variety of services including deposit transactions, retail and business loans, credit and debit cards, mortgage loans, investment and insurance services, cash management, and foreign currency exchange.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch in person, or by phone. Opening online requires waiting for your debit card to arrive in the mail, but a branch visit lets you get a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your debit card online to start making purchases and payments linked to your checking account.
What are Truist's business hours?
Truist is open Monday through Thursday from 9 AM to 5 PM, Friday from 9 AM to 6 PM, and Saturday from 9 AM to 12 PM. It is closed on Sundays.
Where is Truist located?
Truist is located at 5701 Maccorkle Ave SE, Charleston, WV 25304, in the Kanawha area.
What nearby restaurants can I visit before or after my visit to Truist?
Nearby restaurants include Captain D's Seafood, Burger King, Little Caesars Pizza, Hooters, Applebee's Grill + Bar, La Carreta Mexican Restaurant, Bojangles' Famous Chicken 'n Biscuits, Cook Out, and Spice Of Life.
Are there convenience stores near Truist?
Yes, Sheetz and Dollar Tree are convenience stores located near Truist, convenient for quick errands before or after your banking needs.
What other services or shops can I find near Truist in Charleston?
Nearby you can find an AT&T Store for mobile needs, Luxury Nails and Spa for personal care, PEIA - West Virginia Public Employees Insurance Agency for insurance services, and several ATMs including BB&T and Chase.