Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.5
15 reviews
5 stars
5
4 stars0
3 stars
1
2 stars0
1 star
9
- AVAakash VaghelaSep 26, 20251.0The worst location. They never have bankers in the office and you can’t make an appointment. I see they have a bank manger but I’ve been to this location a lot and I’ve never seen them in the office. In fact I’ve never seen a banker in any of the offices.
- VDValerie DaughertyApr 22, 20221.0Came with my sister who banks here. Walked to the teller window and a gentleman who obviously works here was laughing and talking with the four employees behind the teller line. Nothing wrong with that BUT not one of them looked up, acknowledged us, nothing. At least 5 minutes passed before we were spoken to. When asking what she needed the first words were “do you have an account here?” versus “yes we have that for our account holders”. “Sit over there” she says, meanwhile two more clients walked up with the same service. I would give five negative stars for this poor customer service.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are Truist's general business hours?
Truist is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
When is the Truist drive-through open?
The Truist drive-through is open Monday through Friday, 9:00 AM to 5:00 PM, and closed on weekends.
How can I open a new account at Truist?
You can open a new account online, by phone, or by visiting a branch. Online applications may require waiting a few days for card delivery, but branch visits provide a temporary debit card immediately.
Do I need both a checking and savings account?
Checking accounts are used for day-to-day transactions like purchases and deposits, while savings accounts are for storing money for goals or emergencies. You can choose one or both based on your needs.
How do I activate my Truist debit card?
Activate your debit card online to make digital and in-person payments using your checking account funds.
What types of financial products does Truist offer?
Truist offers Checking, Commercial, Credit Cards, Loans, Mortgage, Online & Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management products.
Can I schedule an appointment at Truist for personalized services?
Yes, you can schedule an appointment online through their reservation URL to access services like trust, leasing, and cash management by appointment.
What nearby public transit options can help me get to Truist?
The KRT Transit Mall bus station is nearby, providing convenient transportation to Truist if you prefer public transit.
Are there places to eat or relax near Truist after your visit?
Yes, Cups and Cats Cafe, a coffee shop and smoothie bar, is nearby where you can enjoy refreshments after your visit.
What nearby stores or services can I visit in the Truist area?
Nearby you can find specialty stores like Sullivan's Records for music and electronics, Tom James Company for clothing, and Amber Specialty Pharmacy for drugstore needs.