Truist

4.7
21 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
7 S WASHINGTON ST, BERKELEY SPRINGS, WV
25411, United States

Hours

Reviews

4.7
21 reviews
5 stars
18
4 stars
1
3 stars
1
2 stars
0
1 star
1
  • SO
    Shea Oleary
    Dec 4, 2025
    4.0
    Not bad
  • KJ
    Kyle James
    Aug 7, 2025
    5.0
    Super friendly staff!
  • DM
    Don Mullin
    Jul 29, 2020
    5.0
    It seems in this day and age the customer service is nonexistent. So refreshing to encounter a branch manager like Denise who is at her post and is willing to help. Very congenial very courteous, thank you very much
  • MB
    Michael Berry
    Mar 8, 2020
    5.0
    Had the pleasure of working with Jessica, who went to great lengths to help me. I really appreciated her effort. It was exactly the kind of friendly and attentive customer service I was hoping to find at a local branch in our cozy little town.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.