Easy to use app that works and the people at the bank are really nice. Ana had helped me get my account set up when I was having trouble with the automated setup and she walked me through everything.
PZ
Pamela Zacharias
Sep 30, 2025
5.0
Ana Karen was awesome! Very helpful and knowledgeable! Best customer service!
SR
Shequil Robertson
Nov 15, 2024
5.0
Wow!!! SANDRA BELL Fantastic job helping with setting up my new saving account. Shes caring and knowledgeable!
RH
Rachel Haag
Jun 28, 2024
5.0
Great customer service
SA
Stacey Abillie
May 5, 2022
2.0
First and most importantly I need to state that I absolutely adore the women and men who work in the branch on Kilbourne in Milwaukee. They have always been so kind, courteous and helpful. The kindness I have experienced in person is not to be overlooked as that is not my issue.
However, today I called for some assistance. I do not know where my phone call landed, but the woman who answered my call was so inconsiderate, rude and condescending. She kept trying to make me go on a desk top and help myself. I had to reiterate that I was away from home and that I had no access to a desktop computer. The phone call turned into a very uncomfortable experience. I am certain there would be some kind of reprimand if the recording we to be reviewed by a supervisor.
What are the regular business hours of Town Bank - Kilbourn?
Town Bank - Kilbourn is open Monday through Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Does Town Bank - Kilbourn offer drive-thru banking services, and what are its hours?
Yes, the drive-thru banking is available Monday to Friday from 9:00 AM to 5:00 PM, and it is closed on weekends.
Is Town Bank - Kilbourn open on major holidays?
The bank is closed on Veterans Day (November 11), Thanksgiving (November 27), Christmas Day (December 25), and New Year's Day (January 1). It has reduced hours (9:00 AM to 1:00 PM) on Christmas Eve (December 24).
What banking products and services are offered at Town Bank - Kilbourn?
Town Bank offers Personal Banking, Wealth Management, Small Business Banking, Commercial Banking, and Mortgage services. Additional services include Drive-Thru Banking, Notary Services, Free Coin Counting, Safe Deposit Boxes, and Signature Guarantee Services.
Where is Town Bank - Kilbourn located?
The bank is located at 401 E Kilbourn Avenue, Suite 100, Milwaukee, WI 53202, USA.
Is Town Bank - Kilbourn pet-friendly and accessible for all customers?
Yes, the bank is pet-friendly and handicap accessible to accommodate all customers.
Can I make an appointment or reservation with Town Bank - Kilbourn?
Yes, appointments can be booked online through their reservation system at https://book.appointment-plus.com/d11j0jbv.
What are some nearby dining options to Town Bank - Kilbourn?
Nearby dining options include The Sundown Restaurant and LeFruit Charcuterie LLC, ideal for grabbing a meal before or after visiting the bank.
Are there nearby entertainment venues close to Town Bank - Kilbourn?
Yes, customers can visit Shank Hall, a comedy club and concert venue, or catch an event with the Milwaukee Bucks, both located nearby.
How can nearby transportation options help me visit Town Bank - Kilbourn?
The Hop - City Hall NB is a nearby public transportation service that can help customers reach Town Bank conveniently using local transit options.