First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Not a current customer, never will be. Waited 25 minutes to talk to a loan officer that could give me a secured party number for a customer of theirs trying to get a loan. Terrible customer service. I never did get the information.
KM
Kristina Marnocha
Feb 6, 2025
2.0
Trying to get someone to answer their phones is a joke. Their financial services representative is only at the 27th st. Branch on Tuesday and Thursday. I have been calling that # for 3 days with no answer, how the hell can you make an appt. If they don't answer the phone. I have been with them since they were Guaranty Bank and since that changed service is hit and miss.
Frequently Asked Questions About First Citizens Bank
What are the regular business hours of First Citizens Bank at 4661 South 27th Street?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does First Citizens Bank offer drive-through banking services at this location?
Yes, drive-through banking is available Monday through Friday from 9:00 AM to 5:00 PM, and it is closed on weekends.
Is First Citizens Bank open on major holidays?
No, the branch is closed on major holidays including November 11, November 27, December 25, and January 1.
What banking products and services does First Citizens Bank provide at this branch?
They offer checking, savings, personal lending, home equity, credit cards, online and mobile services, business checking, business lending, business credit cards, and merchant services.
How can I contact First Citizens Bank at the South 27th Street location?
You can call the main phone number at +1 414-282-3001 or send a fax to +1 984-867-3404.
Where is First Citizens Bank located in Milwaukee?
The bank is located at 4661 South 27th Street, Milwaukee, WI 53221, USA.
Are there dining options near First Citizens Bank for a meal before or after my visit?
Yes, nearby restaurants include Burger King for fast food, Taqwa's Bakery & Restaurant for Mediterranean cuisine, Chancery Pub and Restaurant for American food, Pho Noodles for Vietnamese dishes, and Dunkin' for coffee and donuts.
What automotive services are available near the First Citizens Bank branch?
Nearby automotive options include Roberto's Muffler & Brakes, F & F Tire and Service, Schlossmann City Mitsubishi auto body shop, Schlossmann Subaru City Service Center, and Schlossmann Subaru City of Milwaukee car dealer and parts center.
Is there public transit or landmarks near First Citizens Bank that can help customers find the branch?
Yes, the bank is near Historic Highway 41 aka South 27th Street, a well-known landmark. This can help customers orient themselves when visiting the branch.
Are there additional financial or money transfer services close to First Citizens Bank?
Yes, Western Union offers money transfer services nearby, and LendNation provides installment loans and check cashing/payday loans in the area.