Over the last two years, visited this branch about a dozen times. Each time felt as if I was just a number and they didn't care.
Received wrong information from one teller and the other just came across as entitled and that the customer is there for her comfort. There is a new branch on Port Wash Rd in Mequon that is a step up.
GD
Gregg Day
Jul 10, 2025
5.0
The staff is very friendly!
II
Ike
Jul 1, 2025
1.0
These guys will try and empty out your pockets with unnecessary goofy fees and try to justify there actions you can’t even pull money out your own savings without these guy’s trying to dip a toe in your pockets if I was anyone looking for a new bank I recommend going elsewhere
GG
Gabby
Apr 5, 2022
1.0
The tellers are nice and provide pleasant service but can’t say the same for the banker and branch manager. Their level of service is horrid and I do not recommend anyone to open accounts at this location, go to any other branch location because it is better than this one. I wished I had known that before. I was given incorrect information regarding bank policies and now being charged fees for it.
MM
Michael M
Oct 26, 2017
5.0
I recently worked with Dan S and his team at this bank to help my business with various items. They were classy, transparent, and helpful from start to finish. I found there communication to be very prompt, never leaving me to wait for more than a couple hours for a response.
In the end, Town provided me with a loan to buy our company building, new checking accounts, and a line of credit to help me grow my business. Yet far more important that, I finally feel like I have a family of bankers I can trust as part of my team!
What are the general operating hours of Town Bank in Menomonee Falls?
Town Bank is open from 9:00 AM to 5:00 PM Monday through Friday, 9:00 AM to 12:00 PM on Saturdays, and is closed on Sundays.
Does Town Bank offer drive-through banking services?
Yes, Town Bank provides drive-thru banking services during the same hours as its lobby, Monday through Friday 9:00 AM to 5:00 PM, Saturday 9:00 AM to 12:00 PM, and closed on Sundays.
What special banking services does Town Bank provide?
Town Bank offers services including notary services, free coin counting, signature guarantee services, safe deposit boxes, and drive-up ATM with surcharge-free access.
Is Town Bank accessible for customers with disabilities?
Yes, Town Bank is handicap accessible and provides dedicated parking lots for your convenience.
Are there any specific holiday hours I should be aware of for Town Bank?
Town Bank is closed on Veterans Day (November 11), Thanksgiving Day (November 27), Christmas Day (December 25), and New Year's Day (January 1). On Christmas Eve (December 24), it is open from 9:00 AM to 1:00 PM.
Can I book an appointment at Town Bank online?
Yes, you can schedule an appointment at Town Bank through their online reservation system.
Where is Town Bank located in Menomonee Falls?
Town Bank is located at N72 W13435 Jacob Lane, Menomonee Falls, WI 53051, United States.
What nearby dining options are close to Town Bank for a meal or coffee?
Nearby you can find Ally's Bistro, a café and American restaurant, as well as The Graze Outdoors food truck and Three Cellars wine and beer bar, perfect for grabbing a bite or drink before or after your visit.
Are there any fitness or wellness centers near Town Bank?
Yes, Snap Fitness gym, SMG Massage therapy, A Better Me Spa, Milan Laser Hair Removal, and Natures Healing Day Spa are all nearby for your fitness and wellness needs.
Which local services for pets are available near Town Bank?
Pet services near Town Bank include Family Pet Clinic for veterinary care and Pampered Pets offering grooming and pet supplies.