First Citizens Bank

2.5
6 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
W178 N9358 Water Tower Place, Menomonee Falls, WI
53051, United States

Hours

Reviews

2.5
6 reviews
5 stars
2
4 stars
0
3 stars
0
2 stars
1
1 star
3
  • CA
    Clifford Abitz
    Dec 18, 2024
    1.0
    Worst bank ever and will be switching
  • WW
    Wade Walla
    Dec 13, 2023
    5.0
    Convenient, helpful staff, quick service.
  • TN
    Tristian Nelson
    Oct 26, 2023
    1.0
    Bank manager was completely useless. Tried to pass on the state medical examiners number so they can get in contact with the bank to confirm a death in the family. Dude didn't care about helping me, he didn't care about pointing me in the right direction. Dude may have been there for 23 years but I'm willing to bet his customer satisfaction scores are terrible. I also work in banking, and idk if the company I worked for just cared that much for their customers but we would push people as far up the ladder to corporate as we possibly could to help resolve a customers situation or complaint. This guy or this bank needs to refocus a little bit. Learn to talk to customers.
  • DB
    Daniel Bath
    Jan 13, 2023
    2.0
    Lady behind counter not very friendly needs to be coached on customer is her paycheck not her gripe
  • MK
    Micah Kranz
    Sep 30, 2022
    1.0
    Do you like constantly being let down? This is the bank for you.

Frequently Asked Questions About First Citizens Bank

What are the regular business hours for First Citizens Bank in Menomonee Falls?

First Citizens Bank in Menomonee Falls is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Is the drive-through service at this First Citizens Bank location available on weekends?

No, the drive-through service is available Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.