Business Details
About
BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Location
First Citizens Bank
W178 N9358 Water Tower Place, Menomonee Falls, WI
53051, United States
Hours
Reviews
2.1
8 reviews
5 stars
2
4 stars0
3 stars0
2 stars
1
1 star
5
- CACiera East and AssociatesJan 2, 20261.0Horrible customer service over the phone. I called to open up a new account. I was placed on hold for about 10 minutes and then when I called back to speak to a manager on multiple occasions, Phone wrong and sent me to voicemail during business hours it’s approximately 445. I called around three thirtyish. The bank closes at 5 crazy !
- BTBrian TroykDec 18, 20251.0Been depositing checks for 45 years using my middle name which I go by and my last name. Never was a problem until I ran into this one particular teller on her cell phone when her boss wasn't around. Do yourself a favor and use a different location or bank.
- WWWade WallaDec 13, 20235.0Convenient, helpful staff, quick service.
- JWJoan WajerDec 11, 20235.0Mr Sony was great, he went the extra mile to get me a loan after my vehicle was totaled.
- TNTristian NelsonOct 26, 20231.0Bank manager was completely useless. Tried to pass on the state medical examiners number so they can get in contact with the bank to confirm a death in the family. Dude didn't care about helping me, he didn't care about pointing me in the right direction. Dude may have been there for 23 years but I'm willing to bet his customer satisfaction scores are terrible. I also work in banking, and idk if the company I worked for just cared that much for their customers but we would push people as far up the ladder to corporate as we possibly could to help resolve a customers situation or complaint. This guy or this bank needs to refocus a little bit. Learn to talk to customers.
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank in Menomonee Falls?
First Citizens Bank in Menomonee Falls is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Is the drive-through service at this First Citizens Bank location available on weekends?
No, the drive-through service is available Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Which major holidays is First Citizens Bank in Menomonee Falls closed?
The bank is closed on November 11, November 27, December 25, and January 1.
What banking products and services does First Citizens Bank in Menomonee Falls offer?
They offer checking and savings accounts, personal lending, home equity, credit cards, online and mobile services, business checking and lending, business credit cards, and merchant services.
Where is First Citizens Bank located in Menomonee Falls?
It is located at W178 N9358 Water Tower Place, Menomonee Falls, WI 53051, USA.
How can I contact First Citizens Bank in Menomonee Falls by phone or fax?
You can call them at +1 262-532-6100 or send a fax to +1 984-867-3576.
What nearby dining options can I visit before or after banking at First Citizens Bank?
Nearby restaurants include Arby's, Panera Bread, Pizza Hut Express, Noodles & Company, and Starbucks, providing a variety of fast food, cafes, pizza, and coffee options.
Are there any nearby retail stores near First Citizens Bank in Menomonee Falls?
Yes, you can find Target and OfficeMax close by for your shopping and office supply needs.
What healthcare services are available near First Citizens Bank in Menomonee Falls?
Nearby healthcare services include Dental Care of Menomonee Falls and Ridgeview Dental Group, which offer dental and orthodontic care.
Are there any real estate services near First Citizens Bank that I can visit?
Yes, local real estate agents nearby include Steve McKenzie, Brandy Withrow Homes, and Matt Sisson.