This location is by appointment only. Members are invited to contact their banker directly to schedule appointments at the Madison Branch. For transaction and payment processing, please visit our Windsor location at 4021 Meridian Drive, Windsor, WI. For more information call (608) 842-5000.
Since the change this has been my worst experience in banking, asked via email in advance for my account to be closed and my funds to be mailed since pick up from my local branch is not an option they give anymore. Called a week later to find out that my account was still open and told that I would have a charge for them to overnight the funds to me. After asking for 2 days for a manager, and still not getting one, an employee by the name of Andrew was helpful and able to overnight it with a waived fee.
Update: I did NOT receive the overnight check as promised.
MW
Melissa Willes
Apr 28, 2023
5.0
Update 2024:
Once again Kelli at Setters Best Credit Union came through for us in all the best ways possible. Our home is now built and thanks to Kelli we were able to refinance our construction loan into a mortgage with no hassle at a fair rate. We are so very appreciative of Kelli at Setters Best CU and we look forward to working with her again on all of our future property investments.
Original Review from 2023:
My husband and I had the pleasure of working with Kelli Ezzell on a construction loan. We bank through a local CU, but after they dropped the ball with financing our construction loan, we decided to take the advice from a trusted realtor and give Settlers Bank a call. Kelli Ezzell and her team were prompt, courteous, knowledgeable and friendly. They made the construction loan process painless and simple! We are beyond grateful that Kelli and her team at Settlers Bank were able to help us achieve our dream of building. From the bottom of our hearts, THANK YOU. We highly recommend Kelli at Settlers Bank.
KH
Kerry Hubanks
May 16, 2022
5.0
Settlers Bank is the bomb! As a business owner I really appreciate the great communications, customer service, and fast response to any issue. Recently a large credit card processor made a serious mistake to the tune of over $8000 of my money! Lauren, Tara and Brooke over at Settlers were all over it. In a short time they were able to get to the bottom of the issue and the funds were back in my account. It's the kind of attention and customer service that you will NEVER get from a typical huge bank. I highly recommend Settlers Bank.
PH
Pam Horky
Mar 17, 2022
5.0
All paperwork ready to go when we arrived, all we had to do was sign away. We were greeted when we walked in. Anne is amazing to work with. We highly recommend this location.
Frequently Asked Questions About Wings Credit Union - By Appointment Only
What are the operating hours for Wings Credit Union - By Appointment Only in Madison?
The Madison location operates Monday to Friday from 9:00 AM to 5:00 PM and is closed on weekends.
Do I need an appointment to visit Wings Credit Union at 8010 Excelsior Drive?
Yes, this Madison location is by appointment only. Members should contact their banker directly to schedule visits.
Where can I perform transaction and payment processing if visiting Wings Credit Union?
For transaction and payment processing, please visit the Windsor location at 4021 Meridian Drive, Windsor, WI.
How can I contact Wings Credit Union - By Appointment Only in Madison?
You can call them at (608) 842-5000 or email info@wingsfinancial.com for more information or to schedule appointments.
What financial products does Wings Credit Union offer at this location?
Products include Mortgage Loans, Business Accounts, Commercial Loans, Private Banking, and Treasury Management.
Are drive-through services available at the Madison Wings Credit Union branch?
No, this location does not have drive-through services.
Is Wings Credit Union - By Appointment Only open during holidays?
The branch is closed on holidays including November 11, November 27, and December 25, 2025.
How can nearby financial service providers assist Wings Credit Union customers in Madison?
Nearby financial services such as Keith Voogd RICP and Christopher Strommen, CFP, can provide additional advising and investment support to complement your banking experience.
What nearby mortgage loan officers can Wings Credit Union customers consult with?
Akil Jackson and U.S. Bank-Mortgage Loan Officer Lacey Smith are nearby mortgage loan officers who can provide specialized guidance.
Are there other credit unions near Wings Credit Union Madison branch for comparison or additional services?
Yes, nearby credit unions include Settlers Best Credit Union and Third Coast Advisors, offering alternative or additional financial services.