Business Details
About
Credit UnionATMMortgage LenderFinance Company
TruStone Financial is a full-service credit union serving Minnesota and Wisconsin since 1939. Having been founded as a teachers’ credit union, education was built into our mission: to engage, educate, and inspire our members to achieve lifelong financial well-being.
In 2024, TruStone was named a top-performing U.S. Credit Union by Newsweek and recognized as a Top Workplace 2024 National Standard Setter by Energage. To learn more about us, visit TruStone.org.
Details
- Drive-throughAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
2.9
44 reviews
5 stars
20
4 stars
1
3 stars0
2 stars
1
1 star
22
- IBIts BethOct 30, 20251.0I had the worst customer service experience of my life. I felt disrespected when the banker refused to open my account and displayed rude and intolerant behavior. I plan to report this branch and the staff member, who was both disrespectful and stereotypical. There was no privacy, making it the most disappointing service I've ever encountered.
- VCVin ChenzoOct 17, 20255.0Very pleased, helpful crew, friendly, informative.
- TMTalia MOct 14, 20251.0Younger Mexican lady in the drive thru was very rude. I was here last month and a very sweet older African American lady was much nicer. Help these young people.
- CKCassandra KorandoJan 23, 20231.0The worst customer service I have ever experienced. I have guardianship of my mother and can’t seem to get anyone on the phone to work with me and getting her accounts squared away. Been leaving messages with only one call back from them that I missed because I was in the bathroom. Left 2 messages with one just 10 minutes after their call. No response.
Frequently Asked Questions About TruStone Financial Credit Union
What are the regular branch hours for TruStone Financial Credit Union in Kenosha?
The branch is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
What are the drive-through hours at the Kenosha branch?
The drive-through is open Monday to Friday from 8:30 AM to 5:30 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Is the TruStone Financial Credit Union branch wheelchair accessible?
Yes, the branch has a wheelchair accessible entrance and parking.
Where is the TruStone Financial Credit Union Kenosha branch located?
It is located at 6715 Green Bay Rd, Kenosha, WI 53142, United States.
Are there any holidays when the Kenosha branch is closed?
Yes, the branch is closed on November 11, 2025 and November 27, 2025 in observance of holidays.
What services does TruStone Financial Credit Union offer?
They offer a full range of financial services including credit union membership, mortgages, loans (auto, RV, recreation, personal, home equity), checking, savings, debit and credit cards, financial education, and mobile banking.
How can I contact TruStone Financial Credit Union?
You can reach them by phone at +1 800-862-1998 or visit their website at http://trustonefinancial.org.
Are there nearby places I can visit before or after my appointment at TruStone Financial?
Nearby you can find Rosati's Pizza, where you can enjoy Italian food, and the YMCA for community activities and fitness. Both are convenient spots to visit before or after your visit to TruStone Financial Credit Union.
Is there public transportation or landmarks near TruStone Financial Credit Union to help me find it?
While specific transit stations aren't listed, there are several recognizable nearby businesses such as Coldwell Banker Commercial Select Properties and Kenosha School of Language, which may help in locating the branch.
What other financial institutions are nearby TruStone Financial Credit Union in Kenosha?
Nearby financial-related places include Regional Finance for loans and financial advising, as well as several mortgage lenders like Fairway Independent Mortgage Corporation and its loan officers.