terrible bank messes up and cant even answer the phone. old tellers were better.
NN
nathaniel
Jul 26, 2025
1.0
Used to love this place with the old tellers. Always made sure what I needed was taken care of and always put my money in instantly. Now even handing these people cash my account goes pending. What’s up with that? I can understand pending a check to make sure it clears but I handed you cash why Is it pending? I got bills to pay. Considering a bank change if they can’t do the simple things right.
Tellers need a banking 101 course.
If I could leave multiple 1 star reviews I would.
Frequently Asked Questions About State Bank of The Lakes
What are the regular business hours of State Bank of The Lakes in Genoa City?
State Bank of The Lakes is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does State Bank of The Lakes offer drive-thru banking services?
Yes, the bank provides drive-thru banking services Monday through Friday from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 1:00 PM.
Are there any holiday closures I should be aware of at State Bank of The Lakes?
The bank is closed on November 11, November 27, December 25, and January 1. On December 24, it operates from 9:00 AM to 1:00 PM.
What products and services does State Bank of The Lakes offer?
They offer personal banking, wealth management, small business banking, commercial banking, and mortgage services. Additional services include notary, free coin counting, signature guarantee services, safe deposit boxes, and they are pet friendly.
Where is State Bank of The Lakes in Genoa City located?
The bank is located at 235 Freeman Street, Genoa City, WI 53128, USA.
How can I make an appointment at State Bank of The Lakes?
You can book an appointment online through their reservation link at https://book.appointment-plus.com/d0qs76dv.
Are there any ATMs available at State Bank of The Lakes?
Yes, the bank provides surcharge-free ATMs and has a drive-up ATM available for customer convenience.
Can you recommend nearby places to visit or use alongside State Bank of The Lakes?
Nearby, you can visit Wintrust Mortgage for mortgage-related services, enjoy dining at Fitzgerald's Genoa Junction seafood restaurant, and take care of laundry needs at Lost Sock Laundromat. The Genoa City Public Library is also close for quiet reading or study.
Is there a nearby post office I can use near State Bank of The Lakes?
Yes, you can find the United States Postal Service and Post Office-Genoa City close by for mailing and shipping services.
What nearby transportation or automotive services are available around State Bank of The Lakes?
Nearby automotive services include U-Haul Neighborhood Dealer for truck rentals, Trimcraft Aviation for automotive repairs, Traffic Jams Speed Shop for auto restoration, and K and M Auto Sales for used car purchases.