KeyBank

3.1
24 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable

Location

KeyBank
1100 Yelm Ave, Yelm, WA
98597, United States

Hours

Reviews

3.1
24 reviews
5 stars
11
4 stars
1
3 stars
1
2 stars
1
1 star
10
  • AH
    Adam Hizey
    Dec 16, 2025
    5.0
    The team of associates at Key Bank are extremely friendly and very helpful. They are ny "go to" for personal banking along with all my business banking for my company. Great time with their team to assist along the way.
  • CL
    Cindy lokovsek
    Aug 23, 2023
    1.0
    Switched from Columbia bank/umpqua this has ben the worst experience I have ever had with a bank ! ATM malfunctions daily the staff is very rude said the ATM is (Retarded) ! Im still waiting for my money I never got from the ATM same with the rest of yelm !
  • JM
    Jo Mary
    Feb 4, 2021
    1.0
    Really bad customer service they always have a can’t answer in stead of helping the customer they just want to make appointments for everything. I bet all the customer are working people it’s not like we can come in the morning so management can handle our questions. They definitely need more training specially the new staff.
  • NS
    Not Sure
    Mar 16, 2019
    2.0
    I can't stand that they aren't open on Sat/Sun. The weekend is when people have the opportunity to GO to the bank if they have busy lives. That's my only complaint but it's a damned big one. ~edit~ Oh yeah sure I want to drive 50 miles away to find one of your open branches. It will make more sense for me to find a bank in Yelm that actually works on saturdays and get rid of you altogether. Just an inconvenience. I don't want to download your app (just clutter), I want to walk in to my bank on a saturday when I'm running errands.
  • RL
    Rhonda larson
    Jan 11, 2018
    1.0
    I am extremely disappointed with this entire Establishment! I am a customer for many years. We recently moved to Yelm and my son got his first job. Upon my advice he opened an account at the Yelm Key bank branch office. Recently he took advantage of the online mobile app where you can take a photo of your check and deposit it. He did this on a Friday not realizing the 24 hours it would take to process only includes week days as business days- even though the Bank is open on Saturday. So out of concern , and being a graveyard shift worker my so. Checked his online app periodically throughout the night shift as he needed to shop for his two babies before he returned home hat morning. Well Keybank put a fraud alert on his account because he checked his balance too many times???!!!??? We go to the Branch and they tell us to go call the fraud dept. The Fraud Department tells us to go into the Branch we opened our account in. And it continues- they still have his money and no one will help us. What do I do? Call the police and press charges for theft? What do we do ? They have hundreds of his dollars

Frequently Asked Questions About KeyBank

What are the regular business hours for KeyBank in Yelm, WA?

KeyBank in Yelm, WA is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 10:00 AM to 1:30 PM. The branch is closed on Sundays.

Does KeyBank in Yelm have a drive-through service?

Yes, KeyBank in Yelm offers drive-through banking services during its regular business hours.