Business Details
About
Credit UnionBusiness Banking ServiceFinance CompanyCar Finance and Loan CompanyATMBankCredit CardsOnline BankingEquity LoansHome Loan Provider
At OnPoint, our purpose is to build strong communities by supporting financial growth and well-being, one person at a time. OnPoint provides financial services and education to help improve the lives of our members and the communities we serve—including Portland, Vancouver, Salem, Eugene and Bend. Since being founded as Portland Teachers Credit Union in 1932 by 16 educators, we’ve grown to be the largest community-owned financial institution in Oregon. With over 90 years of banking know-how and the strength of more than 500,000+ members behind us, OnPoint is committed to helping you live your best life.
Federally insured by NCUA.
Equal Housing Opportunity.
Details
- Drive-throughNot available
- Wheelchair accessible entranceAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
3.5
22 reviews
5 stars
13
4 stars
1
3 stars0
2 stars0
1 star
8
- DSDonnie ShrodeNov 17, 20251.0Terrible experience honestly. Went in to open an account and there were hidden fees that they weren’t upfront with me about. When it was much more than I was originally told, I had to verify it with my spouse. We agreed it wasn’t the best time for an account. The gentleman who was working me was very demeaning. His tone was everything short of scoffing at me. I simply told him I apologize we couldn’t do it at this time and he wasn’t willing to let it go. I told him to give me my money back that he was going to use to open the account. It appeared he didn’t want to. We will not be banking here and we will make sure to tell others to find another institution for their money. It’s apparent they care more about money than customer service.
- ALAaron LlanosMay 31, 20255.0Everyone here is always happy to help with a smile. I always go out of my way to visit this branch. That being said they are a very busy branch with a lot of members. Come with a little patience for the lines, and they will go above and beyond to help you. Keep up the good work team Memebers.
- PFPeople FreedomNov 24, 20241.0IF I CAN I WILL GIVE "0" ZERO STARS FOR ORCHARDS BRANCH, BECAUSE OF ONE PERSON, HER NAME IS BLANCA, SHE REFUSED TO SERVICE ME, TO DEPOSIT MY CHECK AND SENDING ME TO RUVIM, HE DESERVED 5+ STARS, I GIVE HER MY CHECK AND SHE TOLD ME, I CAN'T READ YOUR NAME, I GIVE HER MY DEBIT CARD AND SHE TOLD ME, I CAN'T READ YOUR NAME, MAYBE SHE NEEDS TO GO BACK TO SCHOOL, TO LERN HOW TO READ ENGLISH? THIS IS SECOND TIME I HAVE CONFLICTS WITH THIS PERSON, VERY RUDE, DOSEN'T SAY HI TO ME OR HAVE NICE DAY BEFORE I'M LEAVING THE BANK... AFTER I COMPLAIN ABOUT IT, I RECEIVED PHONE CALL FROM MAIN BRANCH, I THINK HER NAME WAS EMILY, SHE TOLD ME, THAT'S NOT REFUSED SERVICE AND SHE START YELLING ON ME, ONE MORE RUDE PERSON, I TOLD HER, HEY THIS IS USA, STOP YELLING ON ME, THIS IS NOT A SOVET UNION, COMUNIST COUNTRY, I RUN A WAY FROM COMUNIST COUNTRY... STOP YELLING ON ME, RUDE AND NO RESPECT PERSON AND I HANG UP ON HER... ANY WAY I'M LOOKING FOR NEW BANK AND VERY SOON I'M PLANING TO CLOSED MY ACCOUNT WITH ONPOINT...
- LLLV1LFOct 10, 20231.0Never go here. On hold for over 4 hours. Got a loan and 5 days they still have not sent the cashiers check. Once I finally got someone 5hours later they hung up on me!!! Have multiple loans will be taking them to a better place.
- BSBuilt for SpeedMay 11, 20235.0Great crew. Will do their best to get you the best rates. Ruvim and his assistant helped our family get loans for cars.
Frequently Asked Questions About OnPoint Community Credit Union
What are the opening hours of OnPoint Community Credit Union at 7411 NE 117th Ave., Vancouver?
The branch is open Monday through Friday from 9:00 AM to 6:00 PM, Saturdays from 9:00 AM to 3:00 PM, and closed on Sundays.
Is the OnPoint Community Credit Union branch accessible to people with disabilities?
Yes, this branch has wheelchair accessible entrance, parking, and seating.
Does OnPoint Community Credit Union offer cash advance services?
Yes, cash advance services are available at this branch.
How can I open an account at OnPoint Community Credit Union?
You can open an account by calling, visiting the branch in person, or messaging them via their website.
Which areas does OnPoint Community Credit Union serve?
OnPoint serves members in Portland, Vancouver, Salem, Eugene, and Bend, supporting financial growth and well-being in these communities.
Are there any nearby ATMs apart from OnPoint's own at 7411 NE 117th Ave.?
Yes, nearby ATMs include Chase Bank, Ria Money Transfer, and Coinstar, providing convenient options for cash withdrawals.
What nearby places can I visit for coffee before or after my visit to OnPoint?
There are two Starbucks coffee shops nearby where you can enjoy coffee and snacks around your banking visit.
Are there any nearby restaurants near OnPoint Community Credit Union in Vancouver?
Yes, nearby dining options include Jack in the Box, Carl's Jr., and Shari's for fast food and American-style meals.
Can I combine banking errands with shopping nearby OnPoint's branch?
Absolutely, Fred Meyer supermarket and Lowe's Home Improvement store are close by, making it convenient to shop and bank in one trip.
Does OnPoint Community Credit Union offer mobile banking apps for Android and iOS?
Yes, OnPoint offers mobile banking apps available on both the Google Play Store for Android and the Apple App Store for iOS.