KeyBank

2.8
32 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughNot available
  • Onsite servicesAvailable

Location

KeyBank
1217 Ne 99th St Ste 101, Vancouver, WA
98665, United States

Hours

Reviews

2.8
32 reviews
5 stars
14
4 stars
1
3 stars
0
2 stars
0
1 star
17
  • VW
    Vickie White
    3 days ago
    5.0
    Great people to work with. Friendly, helpful.
  • BG
    Bill Greene
    Aug 19, 2025
    5.0
    I was a victim of phishing fraud. Without me even knowing the bank put a stop on an attempt to steal money from my account. I went into the Hazel Dell branch and Stacy, who knows me by name was so patient and helpful with opening a new account so I could eventually close the account with the fraud attempt. I was extremely worried about my SSI being deposited and Stacy assured me it would be safe and I could eventually have my SSI deposit to the new account.. In the past They also caught an attempt to take $700 in an Uber fraud. the bank gave back my funds immediately and investigated. Thank you so much Stacy for being you ☺️
  • KA
    Kimber Allen
    Jun 22, 2024
    1.0
    Whatever you do, DO NOT apply for a loan at the downtown location, the two loan officers there are worthless and have NO idea what they are doing. My process for a very basic, low balance loan took almost 2 months (not because they're busy/backed up, just clueless) and MANY trips in to sign paperwork that could have been signed in one sitting. And forget about them returning a phone call, they were always "at lunch," no matter the time of day. The manager is not much better. Save yourself the misery and about 5 weeks and go elsewhere.
  • JC
    jesus corral
    Mar 27, 2024
    1.0
    Please DO NOT come here to open a business account. Please take your business somewhere else. Tony Nguyen will not communicate with you. I opened an account with Tony around February 12, and I deposited 15,000 dollars. I couldn't access my money because it had a hold. Okay, I came and gave Jose additional information he needed from me. Nothing changes. My account was still on hold, and my money hostige. Tony Nguyen just said, "It takes time for our back office to approve new businesses." Okay, I waited. I called customer service today, March 27, to find out my business account is closed. Thank you, Tony Nguyen, for not communicating with me. If you needed additional documentation, I was available to happily provide it to you. This brach lacks communication skills. I hope Tony's performance does not represent the company's core values.
  • AK
    Alex Khoroshilov
    Mar 19, 2022
    1.0
    Set up an appointment, then canceled without any warning.

Frequently Asked Questions About KeyBank

What are the regular business hours for KeyBank in Vancouver, WA?

KeyBank is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:30 AM to 1:00 PM. It is closed on Sundays.

Does KeyBank offer drive-through banking services at the Vancouver location?

No, the Vancouver KeyBank location does not have drive-through banking services.