Columbia Bank

2.6
17 reviews

About

BankBusiness Banking ServiceLoan Agency
Umpqua Bank helps people, businesses and communities find financial solutions that fit. We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Umpqua offers the best of both worlds – the financial expertise and strength of a national bank with the customer service and care of a community bank.

Details

  • Drive-throughAvailable

Location

Columbia Bank
11515 SE Mill Plain, Vancouver, WA
98684, United States

Hours

Reviews

2.6
17 reviews
5 stars
6
4 stars
1
3 stars
0
2 stars
0
1 star
10
  • SM
    Sierra Mayberry
    Sep 23, 2025
    5.0
    Walked in on my lunch break to get a new debit card because the chip was worn out on mine. She got me all set up with a new one in literally 5 minutes. Professional, courteous and quick! Thank you!
  • AR
    Alesia Radzvil
    Nov 21, 2024
    1.0
    Absolutely furious with the treatment costumers received from manager and banker Taylor. The most banker Taylor were not only unhelpful but also blatantly racist and intolerant. Her disrespectful attitude towards to the costumer was shocking, and it was clear they had no intention of addressing concerns fairly. It is never been made to feel so unwelcome or belittled. This level of discrimination is unacceptable in any professional setting. So never return to this bank, and I urge others to avoid it at all costs!
  • JS
    Jamie Sinclair
    Mar 1, 2023
    1.0
    I was waiting to deposit checks into our account. A blonde lady came up to me at 8:30 a.m. this morning on March 1st 2023. Requested me to move cuz she didn't feel comfortable with me standing by the steps. I'm taking my business elsewhere that is horrible customer service by Judgement thinking I was homeless.
  • KF
    Kaden Finley
    Oct 18, 2021
    1.0
    DO NOT MAKE DEPOSITS HERE. Atm machine dose not work and has destroyed three of my bank cards
  • EC
    Elise Cannon
    May 18, 2021
    1.0
    Only one of the tellers wore their mask appropriately, the rest had their noses exposed. Came in to handle a simple transaction and was given false information and when sharing my legal documents with the Branch Manager she rudely interrupted me explaining the documents to demand I listen to *her* speak when I shared the paperwork my lawyer sent. She and her banker were trying to get me to do something that would have hurt next year during taxes, a process that my lawyer and another bank assured me were wrong on Umpqua's part as well as unethical. My initial plan was to keep an account with Umpqua but due to the horrible experience as well as the shady information and behavior of their Branch Manager I will not bank with this bank. I would not recommend.

Frequently Asked Questions About Columbia Bank

What are the regular business hours of Columbia Bank at 11515 SE Mill Plain, Vancouver?

Columbia Bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Does Columbia Bank offer drive-through banking services?

Yes, Columbia Bank provides drive-through banking hours from 9:00 AM to 5:00 PM Monday through Friday.