KeyBank

3.6
18 reviews
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Business Details

5400 Capitol Blvd Se, Tumwater, WA
98501, United States
(360) 352-5400
https://www.key.com/locations/WA/Tumwater/BRCH47310185/5400-Capitol-Blvd-Se
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About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
5400 Capitol Blvd Se, Tumwater, WA
98501, United States

Hours

Reviews

3.6
18 reviews
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  • JG
    Jacob Ginseng
    Aug 29, 2025
    5.0
    Warm and considerate folks. Very impressed with how welcoming and thorough they are 💜
  • BO
    Brandon Osberg
    May 12, 2023
    1.0
    You don’t want to bank with key bank! I was a 4 year member at key bank, and never had any issues with any checks I’ve ever had deposited into my account! Well today I took a check into my local branch and tried cashing it knowing that they would put a 24 hour hold on it. Well that was not the case, next day I called because money had not hit my account yet and was wanting to know why. For one, no one ever called me and told me that my check was flagged suspicious, keep in mind I have been getting direct deposit from same company that the bank is saying is fraudulent. So I go to bank to retrieve my check, I was told it’s long gone can’t have it back, so then I call 800 number and ask them why my check is being flagged ( when it’s coming from same company). I didn’t get a straight answer, they kept giving excuse’s like, check is older than six months, the algorithm didn’t match their numbers. Then they said I have to wait 5 business days for it to clear! What do I tell my starving children and wife? Sorry got to wait five days to eat! Anyway you really don’t want to bank with key bank! They are not friendly, and they seriously have problems being honest with their customers.
  • EH
    Eugene Heuschel
    Mar 30, 2019
    5.0
    Super service. Transferred account here when our other branch closed. Impressed w Mark and his advice on our multiple family accounts. Branch is open on Saturdays and offers one of the largest safe deposit boxes we have ever seen.
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Frequently Asked Questions About KeyBank

What are the regular banking hours for KeyBank in Tumwater, WA?

KeyBank in Tumwater is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday until 6:00 PM, Saturday from 10:00 AM to 1:30 PM, and closed on Sunday.

Does KeyBank in Tumwater offer drive-through banking hours?

Yes, the drive-through hours are the same as the branch hours: Monday to Thursday from 9:00 AM to 5:00 PM, Friday until 6:00 PM, Saturday 10:00 AM to 1:30 PM, and closed on Sunday.