Peak Credit Union

3.3
43 reviews

About

Credit UnionATMMortgage Lender

Details

  • Drive-throughNot available
  • Wheelchair accessible entranceAvailable

Location

Peak Credit Union
9601 South Tacoma Way #103, Tacoma, WA
98499, United States

Hours

Reviews

3.3
43 reviews
5 stars
21
4 stars
2
3 stars
1
2 stars
5
1 star
14
  • EB
    Emily B.
    4 days ago
    1.0
    Customer service was terrible here. The teller refused to be polite, patient, or considerate of my issue. She made the issue worse & I had to call the help number in the parking lot immediately after to fix what she did. I would not recommend anyone going here to resolve issues. They don't seem to be knowledgeable or at least willing to learn by reaching out for information, especially regarding the new merger. She only made a blanket statement saying we're all trying to get used to the merger... I would have felt different about the experience if she took the time to understand my issue & find a solution rather than canceling everything & acting put out to even help me.
  • CH
    caitlyn harbin
    Nov 2, 2025
    1.0
    Maybe you guys should fix your service when someone wants to transfer money at 10pm or later, I’ve tired it multiple times and the online banking still doesn’t work it seems like it’s something you guys should fix.
  • CE
    Christine Elston
    Oct 9, 2025
    1.0
    Terrible customer service. My husband has called twice today and told to go to a branch to verify his identity. The branch is 3 hours away. He just wants to find out the process to sell his motorcycle. He was told that the transaction would have to take place at the branch. Doubtful if he will be able to sell his motorcycle and get someone talked into driving 3 hours away to handle a transfer of title on a $5000 motorcycle.
  • TG
    TC Gnirk
    Aug 14, 2025
    5.0
    Great customer service and extremely professional.
  • MH
    Mylo Henderson
    Mar 3, 2023
    5.0
    Twin Star is nice Community Bank.

Frequently Asked Questions About Peak Credit Union

What are the operating hours of Peak Credit Union?

Peak Credit Union is open Monday to Friday from 9:00 AM to 5:30 PM and is closed on Saturdays and Sundays.

Where is Peak Credit Union located?

Peak Credit Union is located at 9601 South Tacoma Way #103, Tacoma, WA 98499, USA.