BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Went in and closed my account because of fraud. The loan officer there is a piece of work. I don’t need a drunk employee telling me what to do with my money and always taking to me really close. Very uncomfortable. He’s the first person on the left as you walk through the door. This guy is creepy and I’m glad I will never have to deal with him again. Everyone else in the branch is great. It’s just this guy with his red rhummy eyes that needs to be somewhere else. I WAS a customer for 11 years, and I’m glad to be away from this person. He needs to find another job
HS
Hazel Sabando
Sep 20, 2025
5.0
This branch has changed a lot over the past three years. There's a new manager now—he's highly competent and brings a fresh perspective. His leadership style is quite different from what we were used to, and it’s made a noticeable positive impact.
JI
Jonathan Iannielli
Jul 18, 2025
1.0
Went in 7/18 at 2:30 pm only person behind the counter working was a little brunette girl. I came in to pay my rent as I Always do every month only this time I was turned away because she said they didn’t do cash advances for the amount I needed… 1850…. Like I have the past 5 years… she told me she wouldn’t do it and whoever was doing it at that branch was wrong and they should never have been doing it for me….. told me to go use an atm to pull out the other $350 and then she could do the advance for $1500….. pretty much go do a bunch of nonsense and I will help you then…. I just went to another branch and they did it without question. This is one of many reasons I don’t personally use key bank but this teller wasted a good 45 minutes of my time. Thanks
TR
Tyrone Rogers
Jun 16, 2025
1.0
Worst Key Bank in the area! Tellers are lazy and do not want to find the answers for customers.
What are the regular business hours for KeyBank in Tacoma?
KeyBank in Tacoma is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 1:30 PM, and closed on Sundays.
Does KeyBank offer drive-through banking services and what are the hours?
Yes, KeyBank offers drive-through services Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 1:30 PM, and it is closed on Sundays.
Is KeyBank closed on any holidays?
KeyBank is closed on several holidays including November 11, November 27, and December 25 in 2025.
What types of financial products does KeyBank Tacoma offer?
They offer Checking Accounts, Savings Accounts, CDs, Loans & Lines of Credit, Credit Cards, and Investment products.
What services are available at the KeyBank Tacoma location?
Services include ATMs, Online/Mobile Banking, KeyBank Relationship Rewards, Safe Deposit Boxes, and Investment Services.
How can customers schedule an appointment with KeyBank Tacoma?
Customers can schedule appointments online through the reservation link provided: https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH47310121&fs=1&appointmentTypeGroupId=banking&ch=yext.
What is the address and contact information for KeyBank in Tacoma?
The KeyBank branch is located at 3501 S 19th St, Tacoma, WA 98405. The main phone number is +1 253-593-3815 and the alternate phone is +1 253-274-3509.
Are there any hospitals or medical centers near the KeyBank Tacoma branch?
Yes, MultiCare Allenmore Hospital Emergency Department and MultiCare Allenmore Family Medicine are nearby, convenient if you have medical appointments before or after banking visits.
What options are nearby for parking if I visit KeyBank in Tacoma?
SP+ Parking is located near KeyBank, providing convenient parking options while you conduct banking or visit neighboring services.
Are there any dental clinics near KeyBank in Tacoma?
Yes, nearby dental clinics include South Sound Dental Care, Affordable Dental Care, North Tacoma Pediatric Dentistry, and Everlast Family Dental Clinic, helpful if you need dental services along with your banking needs.