KeyBank

3.1
36 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable

Location

KeyBank
3501 S 19th St, Tacoma, WA
98405, United States

Hours

Reviews

3.1
36 reviews
5 stars
16
4 stars
3
3 stars
1
2 stars
0
1 star
16
  • DG
    Darren Grano
    Nov 17, 2025
    1.0
    Went in and closed my account because of fraud. The loan officer there is a piece of work. I don’t need a drunk employee telling me what to do with my money and always taking to me really close. Very uncomfortable. He’s the first person on the left as you walk through the door. This guy is creepy and I’m glad I will never have to deal with him again. Everyone else in the branch is great. It’s just this guy with his red rhummy eyes that needs to be somewhere else. I WAS a customer for 11 years, and I’m glad to be away from this person. He needs to find another job
  • HS
    Hazel Sabando
    Sep 20, 2025
    5.0
    This branch has changed a lot over the past three years. There's a new manager now—he's highly competent and brings a fresh perspective. His leadership style is quite different from what we were used to, and it’s made a noticeable positive impact.
  • JI
    Jonathan Iannielli
    Jul 18, 2025
    1.0
    Went in 7/18 at 2:30 pm only person behind the counter working was a little brunette girl. I came in to pay my rent as I Always do every month only this time I was turned away because she said they didn’t do cash advances for the amount I needed… 1850…. Like I have the past 5 years… she told me she wouldn’t do it and whoever was doing it at that branch was wrong and they should never have been doing it for me….. told me to go use an atm to pull out the other $350 and then she could do the advance for $1500….. pretty much go do a bunch of nonsense and I will help you then…. I just went to another branch and they did it without question. This is one of many reasons I don’t personally use key bank but this teller wasted a good 45 minutes of my time. Thanks
  • TR
    Tyrone Rogers
    Jun 16, 2025
    1.0
    Worst Key Bank in the area! Tellers are lazy and do not want to find the answers for customers.

Frequently Asked Questions About KeyBank

What are the regular business hours for KeyBank in Tacoma?

KeyBank in Tacoma is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 1:30 PM, and closed on Sundays.

Does KeyBank offer drive-through banking services and what are the hours?

Yes, KeyBank offers drive-through services Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 1:30 PM, and it is closed on Sundays.