Business Details
About
BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughNot available
- Onsite servicesAvailable
Location
Hours
Reviews
3.5
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- SNStana NunesSep 14, 20255.0I am Key Bank customer for nearly 33 years, and I always had a great experience. I comes down to knowing some banking rules, being responsible with my money, never bounced a check in my life, and having a great credit. I do most of my banking on internet these days, but when I go to the Parkland branch I always have a great experience.
- JHJulie HendricksApr 22, 20205.0I have to thank Logan at Key Bank at 138th and Pacific Ave in Tacoma for being so helpful and informative just now. I was so anxious when I called I was not very polite... Not intentionally my decorum simply leaves me when I reach a certain amount of stress, unfortunately... And Logan was kind, professional and helpful regardless. Thank you Logan, I appreciate you
- MKMichelle kimJul 12, 20175.0People are polite
- LBLisa BJun 1, 20172.0Do not like this branch and would not use again.
Frequently Asked Questions About KeyBank
What are the regular business hours for KeyBank at 13802 Pacific Ave S, Tacoma?
The branch is open Monday to Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Does this KeyBank location offer a drive-through service?
No, this KeyBank branch does not have a drive-through service.
How can I contact KeyBank at this location?
You can reach them by their main phone number at +1 253-428-5029 or by emailing WA0111_Keycenter@KeyBank.com.
Does KeyBank provide online or mobile banking options?
Yes, KeyBank offers online and mobile banking services accessible 24/7 through their website and mobile app.
Are there any special holiday closures for this KeyBank branch?
Yes, the branch is closed on November 11, November 27, and December 25, 2025, among other holidays.
What financial products and services does KeyBank provide at this location?
They offer checking and savings accounts, CDs, loans and lines of credit, credit cards, investments, ATMs, safe deposit boxes, and investment services.
Can I schedule an appointment with KeyBank for banking services?
Yes, appointments can be scheduled online via their reservation URL to meet your banking needs.
What nearby places can I visit when coming to KeyBank at Pacific Ave?
You can visit nearby spots like Parkland Smile Dental for dental care, Buttercups Espresso for coffee, and the Pierce County Library for community resources.
Is there a convenient place to get coffee near KeyBank?
Yes, Buttercups Espresso, Bikini Bottom Expresso, and South Beach Cuisine & Espresso are nearby coffee shops where you can relax before or after your bank visit.
What medical and dental services are available near KeyBank's location?
Nearby you will find Parkland Smile Dental, Pacific Family Dentistry, Comfort Dental, and DaVita Parkland Dialysis offering various dental and medical services.