First Citizens Bank

2.9
8 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
2108 Commerce Street, Tacoma, WA
98402, United States

Hours

Reviews

2.9
8 reviews
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  • AA
    Alex
    Mar 17, 2025
    5.0
    Very friendly! Abby was very personable and kind.
  • MM
    MJ M
    Dec 21, 2024
    1.0
    One of the worst banks in the state.
  • DB
    Dillon Bacon
    Mar 21, 2022
    1.0
    My review to be short & simple is the manager at this branch has terrible customer service the other lady was nice to work with but when I tried to explain my self you shouldn’t cut your customer off & try to start a loud argument for no reason then say come back later & try again I get your about to close on a Monday @11:45am but that shouldn’t change the way you talk to potential clients definitely won’t consider opening a bank account in Tacoma or in general till I see good customer service then just 1 person
  • CV
    carinna vogl
    Apr 7, 2018
    1.0
    Worst bank ever. The employees and manager named Natasha are extremely rude and incompetent. They hold onto your money like it's theirs. Their policies change whenever the wind blows. They tell you one thing and you ask to see paperwork on it and they have none. Things that we have been doing there for years, now can no longer be done. So we suggest if you like and need your money then take it to another bank that you can trust. Close all your accounts now and save yourself. This bank is a joke. Your money is not safe there. Employees at Mc Donald's are more competent.
  • ZZ
    Zac
    Mar 17, 2017
    3.0
    Traffic is pretty bad. Service is great.

Frequently Asked Questions About First Citizens Bank

What are the regular operating hours of First Citizens Bank at 2108 Commerce Street, Tacoma?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.

Does First Citizens Bank offer drive-through banking services?

No, the Tacoma branch does not have drive-through hours and is closed for drive-through service every day of the week.