Umpqua Bank helps people, businesses and communities find financial solutions that fit.
We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all.
Umpqua offers the best of both worlds – the financial expertise and strength of a national bank with the customer service and care of a community bank.
I’ve been banking at this location for over 20 years. The staff have always been very helpful.
JR
James Rasmussen
Nov 17, 2023
1.0
They like to lie to their customers, distract them with nonsense, and then close their accounts, because of their employees, lack of intelligence, and blame their customers for their employees mistakes do not bank with them. Just another massive corporate company putting profit before people.
CM
Carol Mann
Dec 21, 2017
5.0
Columbia Bank in Westgate is the best. Super helpful employees. Everyone goes out of their way to assist me if i enter the bank and I love the Drivethru crew!
BR
B.L. R
Jun 9, 2017
1.0
I usually love Columbia Bank. This location is absolutely awful. TERRIBLE CUSTOMER SERVICE. Go to Old Town! They rock.
JR
James T. Rho
Mar 8, 2017
5.0
Awesome experience. Ms. Ruggles went above and beyond.
Columbia Bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Does Columbia Bank offer drive-through services and what are its hours?
Yes, Columbia Bank has a drive-through open Monday to Friday from 9:00 AM to 5:00 PM, closed on weekends.
Is Columbia Bank open on public holidays?
Columbia Bank is closed on the following holidays: November 11, 2025; November 27, 2025; December 25, 2025; and January 1, 2026.
Where is Columbia Bank located?
Columbia Bank is located at 5727 N 21st St, Tacoma, WA 98406, USA.
How can I contact Columbia Bank?
You can contact Columbia Bank by phone at +1 253-761-7170 or email at westgate@columbiabank.com.
What type of banking services does Columbia Bank offer?
Columbia Bank offers financial solutions for individuals, businesses, and communities, providing both national bank expertise and community bank customer service.
Does Columbia Bank have an online presence or social media channels?
Yes, Columbia Bank can be found on LinkedIn, Facebook, Instagram (@columbiabank), and Twitter (@columbia_bank). Their website is https://locations.umpquabank.com/wa/tacoma/5727-n-21st-st.
Are there any coffee shops near Columbia Bank where I can grab a drink before or after my visit?
Yes, nearby coffee shops include Forza Coffee Co. and Cutters Point Coffee Co., great places to enjoy a cup before or after banking.
What nearby medical facilities are available around Columbia Bank if I need health services?
Nearby medical services include MultiCare Family Medicine - West Tacoma, MultiCare Orthopedics & Sports Medicine, MultiCare West Tacoma Imaging Services, and MultiCare West Tacoma Pharmacy.
Can you suggest any nearby real estate agents or services around Columbia Bank?
Nearby real estate professionals include Mark Bergman, Hyemi Kim, Kelli Jo Hjalseth Real Estate, Windermere Professional Partners, Cathie Christie's Puget Sound Homes & Living, Keryn Giguere- Simply 253, and Michael McNiel Real Estate.