Banner Bank

3.1
15 reviews
Banner Bank Southeast Boulevard branch in Spokane, Washington

About

BankBusiness Banking Service
Since 1890, Banner Bank remains committed to being the best provider of financial services in the West. Throughout our history, we’ve focused on delivering competitive financial services to the clients we serve. Our motto, ‘Do the right thing,’ is much more than a slogan at Banner Bank. It’s truly what we expect of our employees and one another as colleagues. Banner Bank is heaquartered in Walla Walla, Washington, with locations throughout Washington, Oregon, Idaho and California.

Details

  • Drive-throughAvailable

Location

Banner Bank
3002 S Southeast Blvd, Spokane, WA
99223, United States

Hours

Reviews

3.1
15 reviews
5 stars
7
4 stars
1
3 stars
0
2 stars
1
1 star
6
  • LC
    Lisa Comar
    5 days ago
    5.0
    Excellent customer service
  • PC
    Peter Conner
    Oct 29, 2025
    5.0
    Unlike the big money center and regional banks, the staff at the Southeast branch responded quickly to my request for additional information to help reconcile my credit card statement from a prior month. In addition, the credit card team proactively reached out to me to alert me that I had missed a CC payment deadline and took care of paying the balance off without me incurring further interest charges. At a large bank, I would have been handed off to different departments without any follow up. Great job Banner team ! This level of personal service and responsiveness is why I bank with Banner
  • JD
    Jay Dee
    Sep 28, 2021
    5.0
    I really like this bank and it's staff. I needed a bank account for disability payment deposits after being "off the grid" for over 10 years. They helped me with zero judgements, got me set up in half an hour, and are there when I need them. Great team at this convenient location. Thanks Banner Bank! JD South Hill Spokane, wa.
  • TT
    Tammi Thomas
    Aug 20, 2020
    5.0
    I phoned to apply for a loan when one other branch said the particular loan I wanted was not available and the Colville, Wa branch didn't return a call. I was confused because the Banner website clearly said these loans were available so I called one last branch and spoke with Jaime Albertini and he said he would be happy to help me apply for the loan. He was professional, courteous and helpful. He set me up right away with Rosie Perry, another bank employee would would assist me. I won't get into details, but the application was very problematic due to no fault of anyone at the bank. It was just a glitch...but it was time consuming for all and complicated....and I was running out of time to meet the deadline. Rosie Perry (this branch) and Rachel Shepard and her team (in Oregon) worked harder than I think any business ever has on my behalf. They handled things professionally and timely. They were cheerful too which made a stressful situation much easier. Before I called this branch I was planning on leaving Banner Bank because of the lack of assistance at other branches but Jaime, Rosie and Rachel quickly restored my faith and I will be happy to tell anyone I know to work with this branch for their banking needs....and I got the loan ;-)
  • EP
    Encore Protective
    Dec 24, 2019
    1.0
    Worst customer service of any branch I have ever been to. Rude and condescending employees. Leaving banner after 10 years because of this branch, I suggest dumping Banner Bank, not the bank I once was

Frequently Asked Questions About Banner Bank

What are the regular business hours for Banner Bank at 3002 S Southeast Blvd, Spokane?

Banner Bank is open Monday through Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 5:30 PM. It is closed on Saturdays and Sundays.

Does Banner Bank at this location have a drive-through service and what are its hours?

Yes, Banner Bank offers a drive-through service Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 5:30 PM. It is closed on weekends.