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First Interstate Bank in Spokane Valley, WA offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Spokane Valley branch will help you reach your goals.
First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home.
Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.
Details
- Requires appointmentNot available
- Drive-throughAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.7
16 reviews
5 stars
10
4 stars
1
3 stars0
2 stars0
1 star
5
- ABallan bergman6 days ago5.0I can’t say enough good things about Brady at First Interstate Bank. I first worked with him about three years ago when I had just turned 18 and was opening my very first bank account. From the start, he was patient, knowledgeable, and genuinely cared about helping me understand everything. Fast forward three years later, I ran into a serious issue with my bank account. I felt completely hopeless — everyone I spoke to told me it was impossible to fix and that I’d have to wait at least 11 days. It honestly felt like no one wanted to help or advocate for me. I decided to reach out to Brady, who had since moved from my local branch to the Valley. Even though he had the same capabilities as everyone else, the difference was that he actually cared. Brady took the time to listen, advocated for me, and went out of his way to help. He resolved an issue within 24 hours that multiple people told me couldn’t be fixed at all. If it wasn’t for Brady, I truly don’t know what I would have done. He is the kind of employee that makes a real difference and represents First Interstate Bank in the best possible way. Highly recommend working with him if you ever get the chance.
- STStaci TorresDec 22, 20255.0Ryan and Brady both were great in helping my parent navigate some financial issues. Brady even came to an offsite location to assist my mother, since she was unable to go to the bank in person. Above and beyond in customer service and professionalism. Highly recommend Ryan and Brady! Grateful for them and their help in supporting my elderly mother.
- KMKara MicheleDec 9, 20251.0Dealing with my deceased mother's estate. Instead of giving me condolences for my loss, and helping me navigate this process, he proceeded to speak down to me and boldly state my estate lawyer should be doing things differently. No compassion, didn't look at the paperwork I brought, refused to even look at my name and hollered at me from his desk across the building calling 'hey' repeatedly instead of getting up and addressing me directly. Rude, dismissive, and completely without compassion or empathy. Told me a list of documents I needed but that it was internal paperwork that could not be printed out for me to take with. "It is only two sentences, you can just write it down." Zero customer care. We regret entirely the choice to use this bank. Would NOT recommend working with Ryan or Brady.
- JJJoshuaSep 13, 20221.0Absolutely garbage bank. Have been trying to order a new debit card for months and after they put in the address wrong for the third time the manager (Ryan I belive) was completely rude and sarcastic. I highly suggest you take your business elsewhere they have been nothing but a issue since day one of two years of banking with them. Especially this specific branch.
- AFAricka FoleyDec 14, 20161.0Do yourself a favor and bank through someone else.
Frequently Asked Questions About First Interstate Bank
What are the regular operating hours of First Interstate Bank in Spokane Valley?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM, with Friday extended to 5:30 PM. It is closed on Saturdays and Sundays.
When is the drive-through service available at this First Interstate Bank branch?
Drive-through service is available Monday through Friday from 9:00 AM to 5:30 PM. It is closed on weekends.
Is the First Interstate Bank branch in Spokane Valley wheelchair accessible?
Yes, the branch has wheelchair accessible entrances and parking areas.
Does this branch require appointments for banking services?
No, appointments are not required to access banking services at this location.
What types of personal and business products does First Interstate Bank in Spokane Valley offer?
They offer a range of products including personal checking and savings, credit cards, personal and business loans, home loans, mortgages, merchant services, auto loans, and payment processing.
Does First Interstate Bank Spokane Valley provide online and mobile banking services?
Yes, services include mobile banking, mobile deposit, online banking, online bill pay, remote deposit, and online account opening.
Are there any holiday closures for First Interstate Bank in Spokane Valley?
Yes, this branch is closed on November 11, November 27, and December 25 in 2025.
What nearby places can I visit before or after my bank visit at First Interstate Bank?
Nearby you can visit Chuck E. Cheese for family fun, MUV Fitness Spokane Valley for workouts, and Central Valley Early Learning if you have children attending the preschool.
Is there a gym near First Interstate Bank Spokane Valley where I can work out?
Yes, MUV Fitness Spokane Valley and Müv Fitness gyms are located nearby for your fitness needs.
Where can I find postal services close to First Interstate Bank Spokane Valley?
You can find multiple post offices nearby including Veradale Post Office, US Post Office, and United States Postal Service.