KeyBank

3.3
30 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
17601 Pacific Ave S, Spanaway, WA
98387, United States

Hours

Reviews

3.3
30 reviews
5 stars
15
4 stars
2
3 stars
1
2 stars
2
1 star
10
  • CW
    Chantal Wehrer
    Mar 23, 2025
    5.0
    I had a problem with the ATM machine capturing a check without the funds being applied to my account. On Saturday I was able to go in person to the branch. I was expecting a fight but instead I was met with care, understanding and empathy from Charity the branch manager. She assisted me in completing the process and made it possible to receive the small amount of money in my account. I'm still waiting to hear that the funds have been applied to my account but because of the experience I'm NOT WAITING IN A PANICKED A PANICKED STATE OF MIND. THANK YOU CHARITY AND KUDOS TO WHO EVER HIRED HER. I have finally had a pleasant banking experience!
  • PM
    Patty mom
    Dec 16, 2020
    5.0
    Today I needed to get a cashier's check. So I needed to go inside the bank. It was the first time in a long time since I'd been in the bank and the first during covid 19 epidemic. I have difficulty standing for any length of time so was concerned if I was going to have to stand a long time. When my son and I approached the bank a very nice security guard opened the door for us. There were a couple customers in line waiting for their turn. The floor was marked for social distancing. There were a set of chairs off to the side that I was able to sit, while my son stood in line, until our turn. I want to say that the teller was an angel and helped in every way. Pleasant,professional and went above and beyond. Another employee asked if he could help while I was sitting to the side. I have been a member of this bank for close to 30 years and still happy with my service. Everyone was great! Especially the teller( wish I got her name!) And the friendly security guard. I want to thank them for making a stressful chore a very pleasant experience. 🙂
  • SL
    Stephanie Lethrud
    Jul 23, 2019
    5.0
    They are friendly and quick to get you helped and back to your life. I love how easily accessible this location is!
  • CM
    Chris Miller
    Dec 7, 2017
    1.0
    Called on the phone to ask questions about cashing a check and got spoken to very rudely by the manager. He is very disrespectful and I’m very offended that he called me retarted because I asked a few questions to save myself some hassle. Needless to say I’ll never be going here or doing business with key bank.

Frequently Asked Questions About KeyBank

What are the normal operating hours of KeyBank in Spanaway?

KeyBank is open Monday through Thursday from 9 AM to 5 PM, Friday from 9 AM to 6 PM, Saturday from 10 AM to 1:30 PM, and closed on Sunday.

Does KeyBank in Spanaway offer drive-through banking?

Yes, KeyBank offers drive-through services with hours matching the branch: weekdays 9 AM to 5 PM, Friday until 6 PM, Saturday 10 AM to 1:30 PM, and closed Sundays.