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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Too small, too few employees ( only 2!!) they don't seem to care that people are always waiting...and they very often DO NOT answer the phone, the main phone number....during business hours! I've never experienced that at any other bank. They need to HIRE MORE PEOPLE!!! Also Key Bank itself(the 1-800 number)is extremely SLOW, and they don't do what they say they're going to do....they definitely need more training for their employees to interact with customers!!
DS
Dragonfly Sparrow
Jul 26, 2022
5.0
We did our HELOC through the Silverdale branch and it was very efficient and informative. The manager took a lot of time with us, answered all of our many, many questions, and was very professional. It's a few years later now, and even though we bank elsewhere, we went back to this Silverdale branch to do another HELOC after our refi. Would recommend to anyone.
What are the regular operating hours of KeyBank in Silverdale?
KeyBank in Silverdale is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. The branch is closed on Saturdays and Sundays.
Does KeyBank in Silverdale offer drive-through banking services?
Yes, the Silverdale branch offers drive-through banking hours Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. Drive-through services are closed on weekends.
What types of banking products does KeyBank Silverdale offer?
KeyBank Silverdale offers a variety of products including checking accounts, savings accounts, CDs, loans and lines of credit, credit cards, and investment services.
How can I schedule an appointment for banking services at KeyBank Silverdale?
You can schedule an appointment online via the reservation URL provided: https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH47310306&fs=1&appointmentTypeGroupId=banking&ch=yext
What safety and association credentials does KeyBank Silverdale hold?
KeyBank Silverdale is a member of the FDIC and is an Equal Housing Lender, ensuring compliance with federal banking regulations and fair housing laws.
What are the holiday closures for KeyBank Silverdale?
KeyBank Silverdale is closed on the following holidays: November 11, 2025; November 27, 2025; and December 25, 2025.
What is the address and contact number for KeyBank Silverdale?
The branch is located at 9338 Silverdale Way NW, Silverdale, WA 98383. The main phone number is +1 360-308-2316, and the alternate phone is +1 360-308-2329.
Which nearby restaurants can I visit before or after my visit to KeyBank Silverdale?
Nearby restaurants include Our Place Pub and Eatery, Taqueria Los Cazadores, Taqueria El Huarache, Fiesta Mexican Restaurant, and Black Bear Organic Espresso, offering varied options for dining around your bank visit.
Are there any financial or insurance services near KeyBank Silverdale for complementary assistance?
Yes, nearby financial and insurance services include PrimeLending (mortgage broker), and several COUNTRY Financial representatives such as Casey Manchester, Derek Mills, Jacob Augspurger, and Kyle Wooten to support your financial and insurance needs.
Where can I find health and wellness services close to KeyBank Silverdale?
Nearby health and wellness locations include WarriorMED Men's Health Clinic, Applied Therapeutic Massage, Acupuncture and Chinese Herb, and Olvera's Therapeutic Massage LLC for holistic and medical services.