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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
I don't feel like welcome to this location,this is business account,the lady work at the counter,she is not nice,I try to get help from others but she is only one at the counter,I counted 20s is 59 twice,she counted is different(62) by machine,I just wanted to count Again to make sure,she is unhappy said :“you waste time to do it.”we have other customers.” I had problem with her few times. I never go to this location anymore,maybe go back to bank of America for my main account.no professional service.
SL
starr loutsis
May 23, 2025
5.0
Thank you Tori for helping me navigate an issue
FS
Frank Sargent
May 3, 2022
2.0
On Friday 4/29/2022 I noticed fraudulent activity on my checking account... I called the Shoreline branch to talk with Tori, the manager. She "was with a customer" and I was transferred to her voice mail. I've banked with Key for over 25 years and have known Tori all that time. I left her a message, asking her to call me back because of fraudulent activity on my account. I have not received a call from Tori or one of her associates regarding this which I take seriously. I am disappointed with Key and the manager of the Shoreline branch.
KM
Kayla Martinez
Jan 12, 2022
2.0
The bank teller Alka gave me awful customer service. This person did not explain anything they were doing or help me with any of the issues I had. Instead this person was very dismissive and rude. On top of being unprofessional Alka was also dressed completely unprofessionally.
What are the regular business hours for KeyBank in Shoreline?
KeyBank in Shoreline is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 10:00 AM to 1:30 PM. It is closed on Sundays.
Does this KeyBank location have drive-through banking services?
No, the KeyBank branch at 17500 Aurora Ave N does not offer drive-through services.
What types of banking products does KeyBank offer at this location?
This KeyBank offers checking accounts, savings accounts, CDs, loans and lines of credit, credit cards, and investment services.
Can I schedule an appointment online to visit KeyBank in Shoreline?
Yes, appointments can be scheduled online using their reservation link: https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH47310006&fs=1&appointmentTypeGroupId=banking&ch=yext
What financial services are available at this KeyBank branch?
Services include ATMs, online and mobile banking, KeyBank Relationship Rewards, safe deposit boxes, and investment services.
Is this KeyBank branch insured and an equal housing lender?
Yes, KeyBank is a Member FDIC and an Equal Housing Lender.
Are there any pharmacies near KeyBank in Shoreline?
Yes, Walgreens is located nearby, providing pharmacy, convenience store, and cosmetic and beauty supplies services, which can be convenient for customers to visit before or after banking.
What dining options are available close to KeyBank?
Nearby dining options include DateCafe - Vietnamese Restaurant & Drinks, Ichi Bento Teriyaki, Sultan Gyro and Shawarma Grill, and Burrito In The Box, offering Vietnamese, Japanese, Mediterranean, and Mexican cuisines respectively.
Which public services are accessible near KeyBank?
Near KeyBank, customers can find the Shoreline Fire Department, Shoreline Police Department, and Shoreline City Hall, which may assist with community or legal needs.
Does KeyBank provide contact options for customer support or inquiries?
Yes, you can reach KeyBank in Shoreline by their main phone at +1 206-542-3171, alternate phone at +1 206-801-5170, fax at +1 206-801-5170, or email WA0006_Keycenter@KeyBank.com.