KeyBank

4.1
21 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
9655 17th Ave Sw, Seattle, WA
98106, United States

Hours

Reviews

4.1
21 reviews
5 stars
14
4 stars
3
3 stars
0
2 stars
1
1 star
3
  • TM
    Tiana Marie
    Aug 17, 2025
    5.0
    I recently went into this branch on a Friday to speak with a personal banker because I needed to change my phone number associated with the account. I was immediately greeted by a young man behind he counter who gladly said he could just help me take care of it right there. I was shocked at the prompt service. I also want to mention that I'm so relieved to be able to have a checking account that doesn't have any unnecessary monthly fees - & I don't have to keep the balance above a certain amount. Key bank even recently changed their overdraft fee from $40 to $20 - & they still don't even charge That unless it's been overdrawn for over 24hours. Anytime I ever need to call customer service - the wait time is never long. I have had this account for nearly 4 years & couldn't be happier. Thank you Key Bank. Keep up the great service. 😀
  • DD
    Douglas
    Jan 26, 2021
    1.0
    Branch is not very clean and VERY INSURE. People linger and watch you use the bank machine late at night here. VERY SKETCHY DANGEROUS LOCATION. The regional manager has this weird Elvis haircut and never smiles and is very bureaucratic. It's like dealing with a snarky twenty-something who hates his job. Avoid the regional manager at all costs, no professional acumen at all. WARNING: The security card was literally sleeping in a cubicle in the corner WITHOUT A MASK. I understand he does this regularly during the midday, other times he hovers around the ATM and walks right up to you with no mask. To summarize, this branch is a disease risk, with an on-the-job sleeping security guard and a regional manager with absolutely no people skills.
  • RG
    Ricky Giles
    Oct 11, 2019
    5.0
    Always friendly and helpful. Very good customer service. Would recommend this bank branch anytime.
  • SG
    Susen Garcia
    Dec 19, 2017
    5.0
    Very nice bankers n tellers

Frequently Asked Questions About KeyBank

What are the regular business hours of KeyBank at 9655 17th Ave SW, Seattle?

KeyBank is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 10:00 AM to 1:30 PM. The bank is closed on Sundays.

Does KeyBank offer drive-through banking services?

Yes, KeyBank offers drive-through banking hours Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 10:00 AM to 1:30 PM. It is closed on Sundays.